Strategic Account Manager

Work Schedule

Environmental Conditions

Job Description

Role Description

• Assess market trends customer needs competitor activities regulatory direction and technology developments to support national-level account strategy and business decisions
• Identify and evaluate new business opportunities in the EFS vertical from both commercial and technical perspectives with the goal of expanding market penetration through workflow solution build-in
• Partner with pre-sales technical teams including Application and TSS to develop workflow solutions that align customer needs with company capabilities and support early influence on national standards methods and regulatory requirements
• Own selected top strategic accounts and high-potential customers to deliver assigned financial targets including bookings drive share gain improve win rate and accelerate key opportunity conversion
• Work with regional sales teams to build strong relationships with key decision makers and KOLs securing access to major opportunities through tailored workflow solutions
• Coordinate internal resources to deliver integrated customer solutions ensure smooth project follow-up and improve customer satisfaction to support long-term retention and repeat business

Requirement

• Bachelors degree or above
• Minimum 7 years of sales or business development experience
• Experience managing key government accounts or complex strategic customers is needed
• Technical knowledge in EFS vertical or related industries is preferred
• Strong market insight in regulation
• Strong collaboration and project management skills
• Good communication influencing and negotiation skills
• Result-driven proactive and able to work effectively in a matrix organization