Staff Data Scientist Search and Discovery

Company Introduction

We exist to wow our customers. We know were doing the right thing when we hear our customers say How did I ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang you will see yourself your colleagues your team and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on high-tech and hyper-connected world.

Role Overview

Search and Discovery

The Search and team is responsible for creating a world class search and discovery shopping experience for our customers from intent based shopping to delighting the customer with serendipitous product discovery on every visit.

We are obsessed with optimizing the entire search customer journey from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers so the scale and impact of our work is massive!

What You Will Do

• Own the Data Science function within a core pillar of Taiwans Search and Discovery org
• Analyze how customers interact with Coupangs search results to determine how to improve customer experience and business performance
• Lead experiment ideation design measurement and interpretation
• Build datasets to increase the speed and accuracy with which the team analyzes data
• Understand the nuances of ML ranking models LLMs and more to determine how our core search product can be optimized

Basic Qualifications

• 7 years experience as a data scientist/analyst in customer-facing technology companies
• 3 years of experience leading a data science/analytics team
• Expertise in experimentation and statistics
• Strong coding skills including SQL and R/Python
• Experience with massive datasets with an understanding of how to optimize data extraction
• Ability to communicate data concepts simply and succinctly to cross-functional team members up to the C-suite
• Understanding of ML concepts and how different model configurations affect model outcomes
• English fluency

Preferred Qualifications

• Experience in e-commerce and/or search
• Mandarin fluency

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: Experience:

  Staff IC