SR Universal Banker
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Job Summary
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role you will:
This role is a part of the Premier relationship team and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients.
Engage and Discover Customer Needs on Branch Entry
Acquire New to Bank customer
Deliver Service Excellence
Promote digital/CCSS solution to release teller/PRSs service burden
Support the Branch
Complete simple retail sales
Protect the Bank - through vigilance against fraud Knowing your customer adhereing to regulations/policies and minimising operational risk
To be successful in the role you should meet the following requirements:
1. Knowledge & Experience
Bachelors degree or equivalent experience
At least half years experience in HSBC WPB roles
Strong communication client focus and influencing skills
Sound knowledge of HSBC product and services esp. digital channel knowledge
High potential to be in a sales role within half years
Result driven and able to work under pressure
Local regulatory & license requirements
Clear view on how to work with Compliance Credit & Risk and Internal Control to ensure a balanced risk operating environment
Able to communicate well in English and local languages
2. Accreditations
Attain appropriate professional and regulatory qualifications as required by market
Attain any internal standards as required by HBCN
Youll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Issued by HSBC Bank (China) Company Limited
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
