Sr. System Test Engineer

About the Role

Ingersoll Rand is seeking a Senior System Test Engineer to help ensure the quality reliability and performance of our Precision Fastening Tools and this role you will test new and existing products investigate customer-reported issues and collaborate with engineering and service teams to deliver high-quality solutions and exceptional customer experiences.

Key Responsibilities

• Develop and execute system test plans and test cases for hardware and software products.
• Validate product performance functionality and compliance with requirements.
• Reproduce analyze and troubleshoot customer-reported issues and support root cause investigations.
• Collaborate with engineering product management and service teams to verify fixes and improve product quality.
• Create and maintain test documentation bug reports and test results.
• Support continuous improvement of testing processes and automation capabilities.
• Travel to customer sites as needed to evaluate product performance and diagnose issues in real-world environments.

Required Qualifications

• Bachelors degree in Computer Science Engineering or a related technical field.
• 5 years of experience in system testing of network-connected products.
• Experience testing software functionality and communications technologies including TCP/IP Wi-Fi BLE and serial communications.
• Strong understanding of software development and testing lifecycles (SDLC/STLC).
• Experience with test case development defect tracking tools (such as JIRA) and root cause analysis.
• Strong analytical troubleshooting and communication skills.
• Experience working in cross-functional and agile environments.
• Experience installing and supporting software on Windows and Linux platforms.

Preferred Qualifications

• Experience with automated testing techniques.
• Knowledge of Zigbee or 802.15.4 communication protocols.
• Familiarity with Fieldbus MES or industrial communication systems.
• Experience testing mobile applications and connected devices.
• Experience with industrial or assembly tools including power tools.

What Were Looking For

Were looking for a hands-on problem solver who enjoys working at the intersection of hardware software and customer experience. The ideal candidate thrives in a collaborative environment and is passionate about delivering reliable high-quality products that exceed customer expectations.