Specialist SF Operation SG GBS WUH New
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Job Summary
Ready to rock the future with us At Hellmann we put our people at the heart of everything we do because for us relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring Entrepreneurial Forward-Thinking and Reliable. These values resonate with yours Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
- Provide exceptional andpro-activecustomer service through liaising with customers shippersnetwork and overseas partners. Achieve departmentsobjectivefortimelyfreight booking shipment pick-up and related coordination and monitoring for exportimportand cross trade activities.
Focus on customer needs and requirements as a priority
Pro-actively inform customer about any irregularities and provide alternative solution
Read and follow instructions defined in customer specific SOPs
Organize the day to day running of specific import / export operational duties
Coordinating import / export shipment with local & oversea customers airlines/carriers sub-contractor agents and truckers for all import and export related transportation
Liaise internally and externally with all departments third party carriers forwarders agencies in the execution of those duties
Preparecreateand execute correctly and efficiently completed documents relating to import/export consignments
Monitor daily import/export shipment/delivery requirements
Attend to all designated destination export customs documents and facilities via the Hellmann Freight TMS system
Maintaining latest customer contact to ensure quality service provided to customer
Monitor and report where possible all import/export consignments within designated destinations and overseas sources were relevant
Ensure completion of all consignment tasks from receipt of booking organizing national and international transportation formally documenting and accounting
Adhering continuous improvement procedure through best practice to increase competence level of ocean/air freight related process to achieve performance qualitycomplianceand service level growth
Becomerelatively conversantin the regulations cultures and laws of those designated countries served
Be aware and practice specific duties in relation to the legal import/export movement of all hazardous goods
Support country on systemrollout
Assistimplementation of new customers review SOP and provide pro-active feedback
Issue internal / external invoices according to agreed rates and services provided
Excellent communication and customer service skills
End to end Air/Ocean Freight Import / Export experience is essential
Able to plan work and meet deadlines
A pro-active attitude
Ability to work under pressure to cope with periods of high workload and tight timelines
Willingness to work overtime to meet deadlines when
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender age any disabilities religion ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes then click APPLY!
Required Experience:
IC
