Specialist, Credit & Collection

Would you like to join a global growing company that innovates for a more sustainable tomorrow UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices we strive to create a positive UPM experience for all our employees around the world. We live by our values trust and be trusted achieve together renew with courage. Together we can renew the everyday for a future beyond fossils!

Learn more about us as a workplace are looking for a creative and data-minded Specialist Credit & Collection to join our UPM Financial Operations team. This position will be based in Shanghai.

UPM Financial Operations is a global organization providing financial expertise for all UPM businesses and functions. We as a team drive to be operationally efficient performing on a high level to give our very best to both internal and external order to succeed in our work we are now looking for new talents to make our organization even more professional versatile collaborative and dynamic - ready to take in new challenges!

Greetings from your future manager

We are excited to have an excellent colleague join us to make an excellent contribution together. You will obtain a broad perspective to UPM in an exciting and ambitious work environment. Welcome to join us on our way towards World Class Finance. Iris Zou Senior Manager Customer Operations in Finance

What you will do

• Collection of receivables and daily order block/release ensuring clean balances in accounts receivable for APAC area
• Carry out customer risk assessment and monitor daily credit exposure
• Actively communicate with the global credit team to assess customers
• Participate in Lead to Cash process and tools development projects
• Maintain proactive communication within own responsibility area and cooperate with other organizations and stakeholders
• Support and participate in the overall Lead to Cash process and ensure a good service level
• Actively perform and follow up on the compliance with defined internal controls within own responsible area
• Any other tasks assigned by manager

Who you are

• You have bachelors degree or professional qualification in finance or related area
• You have minimum 3 years relevant work experience in credit and collection and/or similar area in multi-national enterprise. APAC region is preferable
• You have end-to-end order to cash process knowledge
• You have good collaboration influencing communication and team working skills with a flexible and positive attitude towards changing environment
• You have solution-oriented and problem-solving mindset and the capability to understand and lead complexities
• You have self-leadership skills taking initiative to develop skills in the Finance organization
• You have ability and willingness to work in a cross-cultural environment
• You have excellent verbal and written English skills other language skills are an asset

This is what we offer to you

• A meaningful job: We have an inspiring purpose We renew the everyday for a future beyond fossils. Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious science-based sustainability targets in all areas from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity offering a work environment in which everyone can be themselves.

Additional information

For support with submitting your application please contact the HR Services at

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