Services Project Manager 3
Job Summary
- Drive profitable growth of the China Marine Lifecycle Service business through strategic planning pricing management market expansion and portfolio development.
- Enhance customer satisfaction and loyalty across China and Hong Kong by implementing customer-centric service models and strengthening customer relationships.
- Lead develop and motivate a high-performing service organization including talent development performance management and team engagement.
- Optimize operational efficiency through process improvement KPI management digital tool adoption and cross-functional collaboration.
- Monitor market trends customer needs and competitor activities to identify business opportunities and risks.
- Drive innovation and continuous improvement initiatives leveraging global collaboration and best practice sharing.
- Promote a strong culture of safety compliance sustainability and responsible business practices across service operations.
- Participate actively in global matrix leadership teams and contribute to regional and global business objectives.
- A customer-focused leader who balances commercial growth with operational excellence.
- A strategic thinker who can translate market opportunities into actionable business plans.
- A collaborative people leader who develops talent and builds high-performing teams.
- A proactive problem solver with strong business judgment and decision-making capability.
- An individual who embraces innovation continuous improvement and change management.
- A communicator who can effectively engage customers employees and global stakeholders.
- Bachelors degree in Business Administration Engineering or a related field.
- Minimum 5 years of experience in a similar leadership role preferably within the marine aftermarket or service industry.
- Strong commercial acumen with proven ability to drive revenue growth and profitability.
- Experience managing pricing strategies service offerings and business performance metrics.
- Strong negotiation communication and stakeholder management skills.
- Fluency in English both written and spoken.
- Strong analytical problem-solving and organizational skills.
- Ability to lead teams and drive results in a complex matrix organization.
- Experience in the marine lifecycle service or maritime industry.
- Knowledge of AP aftermarket business models and competitive landscape.
- Experience leading multicultural teams and working across global organizations.
- Strong understanding of customer service excellence and operational performance management.
- Demonstrated success in implementing business transformation process improvement or innovation initiatives.
- Familiarity with sustainability programs safety management and continuous improvement methodologies.
Required Experience:
IC
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more