Service Leader Banquet 1

Jing An Shangri-La Shanghai

Jing An Shangri-LaShanghai is located right in the heart of the Jing An central business District it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transportincluding direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage.

上海静安香格里拉大酒店坐落于静安区中央商务区的中心地带是静安嘉里中心的聚焦点酒店共有508间客房6家特色中西日餐厅酒店紧邻四个街区楼宇底层连接地铁2号线或7号线其优越的市区中心位置提供了广泛便利的交通覆盖

We are currently looking for a Service Leader - Banquet to join ourF&B team.

As aService Leader - Banquet we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager assist with monthly forecasting weekly schedule restaurant profitability evaluation etc.

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Preferably has experience working in either a luxury restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged

工作概述

• 与客人互动并保持高质量的服务标准

• 激励团队成员保持高度的团队精神(或团队凝聚力)

• 有效和专业地处理客人的投诉

• 始终如一地从同事客人和老板的角度来提高满意度

• 与服务经理合作支持日常运营协助完成月度预测周计划餐厅盈利能力评估等工作

岗位要求

• 对餐饮有热情
• 喜欢与客人互动
• 相信团队合作

• 有豪华餐厅或五星级酒店工作经验者优先

• 积极主动善于团队合作

• 喜欢挑战

If you are the right person what are you waiting for Click the apply button now