Senior UX Researcher

Please click here to apply through our internal career site Find Jobs - Elekta.

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

The Senior UX Researcher is responsible for leading and delivering hands-on user research and user testing activities to enable excellent user experiences (UXs) for Elektas hardware and software products. This includes running usability testing for regulated medical devices and contributing to usability documentation as part of the regulatory submission and approval process.

Reporting to the Manager UX Research this role will collaborate closely with other UX Researchers and other UX&D teams - UX Strategy & Design Industrial Design UX Development - as well as stakeholders in Product Management and Engineering.

• Leads and delivers hands-on UX research and usability testing activities to ensure an excellent user experience for Elekta hardware and software products.
• Defines usability strategy to meet program objectives and usability compliance. Works with Regulatory Affairs to align usability strategy with regulatory submission strategies.
• Leads the planning timing scoping and execution of UX research activities to meet product and business needs and release timelines.
• Independently plans conducts and documents contextual studies interviews surveys task and use error analyses user reviews heuristic evaluations and usability testing. Plans facilitates and reports study results and workshop outcomes. Balances the right activities with the available resources to meet business objectives.
• Networks and collaborates with different disciplines including delivery leads system engineers / systems architects product managers and clinical experts managing positive relationships with them.
• Acts as the subject matter expert on usability engineering within the product release team attending meetings and reviewing and approving documents.
• Anticipates risks early and escalates issues when necessary. Adapts to challenging situations and changing priorities.
• Looks for improving ways of working in UX research and usability processes.
• Actively communicates the business value of UX activities in all interactions.
• Manages subcontracted agencies for usability testing including participant recruitment. May create RfQs and review agency proposals.
• Participates in Agile ceremonies and PI-planning. Clearly communicates their plans dependencies to other disciplines and identified risks. Proficient in planning their capacity and what they can commit to in the next PI.
• Reviews the deliverables of other UX professionals. Provides feedback and coaches more junior team members.