Senior System Application HDD Diagnostic Engineer

The System Application HDD Diagnostic Engineer is responsible for enterprise HDD system behavior diagnostics customer integration and rootcause analysis. This role partners closely with Chinabased cloud OEM/ODM and hyperscale customers to ensure successful HDD qualification debug complex systemlevel issues and drive improvements into product design and validation. Staff and Principal levels differ in technical depth leadership scope and strategic influence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for enterprise HDD system behavior analysis diagnostics customer integration support and root cause analysis to support successful product qualification in China customer environments.
2. Take direction from senior team members to support technical engagement with China-based cloud OEM/ODM and hyperscale customers helping resolve complex system-level issues and drive improvements into product design and validation.
3. Support system-level diagnostics for HDD functional electrical mechanical firmware and host interaction issues.
4. Perform root cause analysis using drive logs protocol traces system logs error signatures performance data and platform-dependent behavior.
5. Conduct specification gap analysis feature validation interoperability testing and workload-based behavior characterization.
6. Collaborate with global Firmware ASIC Servo Mechanical Reliability Manufacturing and Quality teams to drive corrective actions and feature improvements.
7. Support customer sample planning execution tracking and qualification deliverables.
8. Validate fixes and enhancements in customer environments and ensure robust closure.
9. Support preparation of technical reports failure analysis summaries and update presentations to internal teams and customers.
10. Participate in the development of internal troubleshooting guides diagnostic scripts test methodologies and platform-specific best practices.
11. For Principal level influence product architecture drive long-term diagnostic strategy and lead cross-functional initiatives.

Qualifications :

1. Bachelors degree or above in Electrical Engineering Mechanical Engineering Computer Engineering Physics or other related fields. Masters degree or PhD is preferred.
2. Strong ability to isolate and analyze complex system-level issues involving firmware mechanics electronics and host interactions.
3. Fluent Mandarin is required to support customer engagement in China.
4. Excellent verbal and written communication skills in English.
5. PREFERRED QUALIFICATIONS:
6. Familiarity with HDD architecture including microcode/firmware layers servo head/media interactions and electrical/ASIC behavior.
7. Experience with SAS/SATA protocol analyzers signal integrity tools performance profiling environmental stress testing or HDD diagnostic instrumentation.
8. Python or similar scripting skills for log parsing automation or analytics.
9. Familiarity with data center storage system environments.
10. Willingness to travel within China and occasionally internationally to support customer engagements and joint investigations.

Additional Information :

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race color ancestry religion (including religious dress and grooming standards) sex (including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions) gender (including a persons gender identity gender expression and gender-related appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth) age national origin sexual orientation medical condition marital status (including domestic partnership status) physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.

WD thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

WD thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to WD Ethics Helpline or email .

Remote Work :

No

Employment Type :

Full-time