Senior Staff Engineer( Qualtrics Survey Operations Specialist )

Must have Skills : Qualtrics

Job Description :

We are looking for an experienced Qualtrics Survey Operations Specialist who can work as a hands-on individual contributor responsible for end-to-end survey configuration and operational activities within the Qualtrics platform.

The ideal candidate should have strong hands-on experience in building complex surveys configuring survey logic and workflows managing multilingual survey updates performing functional and user experience testing and ensuring surveys are accurate and production-ready prior to launch.

Key Responsibilities

- Build configure and maintain surveys within the Qualtrics platform.

- Configure complex survey logic including branching display logic skip logic validation rules embedded data and survey flows.

- Configure and manage Qualtrics workflows notifications and automated actions.

- Customize survey layouts styling themes and user experience based on business requirements.

- Perform survey updates corrections enhancements and version management.

- Execute comprehensive functional UX workflow and survey logic testing before deployment.

- Troubleshoot survey configuration logic workflow display and user experience issues.

- Manage multilingual surveys and translation updates across supported languages.

- Coordinate translation changes and ensure translated content is correctly reflected across survey versions.

- Perform quality checks to ensure survey content logic translations workflows and configurations are accurate before launch.

- Support survey deployment launch readiness and production activities. - Investigate and resolve post-launch survey issues and defects.

- Work closely with business research marketing customer experience and technology stakeholders to translate requirements into Qualtrics configurations.

- Maintain survey documentation configuration details version history and change records.

- Ensure adherence to survey governance quality standards and operational processes.

Required Skills

- 89.5 years of overall professional experience with strong hands-on experience in survey platforms and operations.

- Strong hands-on expertise with Qualtrics.

- Experience building and configuring complex surveys within Qualtrics.

- Strong knowledge of: o Survey Flow o Branch Logic o Display Logic o Skip Logic o Embedded Data o Validation Rules o Workflows and Notifications o Survey Themes and Styling

- Experience managing multilingual surveys and translation updates.

- Strong experience in functional testing UX testing and survey logic validation.

- Ability to troubleshoot complex survey configuration and production issues.

- Experience managing survey versions corrections and post-launch fixes.

- Strong attention to detail with a focus on survey quality and accuracy.

- Good analytical problem-solving and communication skills.

- Ability to work independently as a hands-on individual contributor.

Good to Have - Qualtrics certifications or advanced platform training. - Experience with Qualtrics XM / Customer Experience / Employee Experience solutions. - Understanding of JavaScript HTML or CSS for advanced Qualtrics customization. - Experience with survey integrations APIs dashboards or data exports. - Experience working with global stakeholders and multilingual survey programs.

Remote Work :

No

Employment Type :

Full-time