Senior Sales Operation Analyst

The Senior Sales Operations Analyst plays a critical role in supporting the sales effectiveness customer excellence and commercial transformation within Greater China.

About You

This position partners closely with China Commercial leaders Sales Operations and Finance to standardise processes enhance Salesforce adoption and improve both business performance and customer experience.

This role reports to the Director Commercial Operations APAC wissuesho is based in Singapore.

About Us

Tate & Lyles purpose Transforming Lives Through the Science of Food inspires everything we do. Whether its by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference in our local communities we believe we can successfully grow our business and positively impact society

What Youll Be Doing

• Demand consolidation with R&O incl. allocation and sales push communication
• Facilitate contracting and SAP/Jindie system maintenance incl. bidding strategy pricing proposal (ROI analysis) etc.
• Coordinate supply issues quality issue NPD project damaged meetings execute regular deck operations audits stock clearance plant audit etc.
• Facilitate internal sales meeting prepare meeting materials and track follow-ups
• Coordinate both internal and distributor training
• Salesforce &CommercialToolsLeadership
• Act as the China Salesforce lead driving adoption governance and compliance
• Managing maintainingand training onSFDC
• Develop dashboards and reports toprovideactionable business insights
• Partner with AP/Global Salesforceteamto manage systemenhancements user support and ongoinginitiatives
• CustomerSegmentationand RTM
• PartnerwithChina commercial teams to execution of customer segmentation and develop a framework for and support regularly businessreview deck and data.
• Distribution RTM Support
• Process Optimization
• Drive and implement process standardization and best practices.

Location

This role is based in Xuhui District Shanghai Gumei Road

What Youll have

• Bachelors degree or equivalent experience
• 5 years of experience in a operational sales operation role good business acumen & hands-on operation experience
• Must be number sensitive and able to work with big data
• Experience in Sales Operations / Commercial Excellence / CRM (Salesforce preferred)
• Excellent communication skills (both English & Mandarin)
• Proactive mindset with confidence to challenge and identify opportunities
• High level of ownership adaptability and customer-centric thinking

What We Can Offer

• Base salary 13th month with Performance Bonus
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• Exposure to working for a multi-national organization.
• Opportunity to partner with various functional leaders globally.
• LinkedIn Learning
• Membership inEmployee Resource Groups (Professional Womens Network LGBTQ Black Employee Network Veterans Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Tate & Lyle is an equal opportunity employer committed to the strength of an inclusive workforce.