Senior Manager, Brand Protection, China, Perfect Order Experience

Amazons Perfect Order Experience (POE) team works to ensure that buyers receive authentic products in the condition they are expecting. We design and implement policies tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the identification investigation and elimination of online risk while balancing for seller experience.

This role leads the Brand Protection (BP) team in China from setting the vision to executing upon it responsible for protecting intellectual property reducing counterfeit defects and improving the seller experience for China-based brands and third-party sellers across Amazons worldwide marketplaces. The ideal self-driven candidate possesses superior business judgment analytical thinking and has a long history leading high performing teams.

About the team
Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers brands selling partners and Amazon from fraud counterfeit and abuse as well as empowering providing worldclass support and building loyalty with Amazons millions of selling partners. We value individual expression encourage debate and critical thinking and invite you to bring your true self to work every day. Only by embracing inclusivity can we deliver for our customers. Our unique backgrounds and perspectives strengthen our ability to achieve Amazons mission of being Earths most customer-centric company.

- Experience in risk management audit legal compliance or a related field including engaging with external stakeholders
- Experience in team management with 5 or more direct reports
- Experience implementing lean principles and process improvement in an operational environment
- Experience working within a global company with multi-country responsibilities
- Bachelors degree or equivalent
- Speak write and read fluently in English

- Experience with audit or risk program design control environment process documentation and control mapping
- Masters degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.