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Seller Ops Specialist , NSA seller ops team
Job Location:
Monthly Salary:
Posted:
12 May 2026 (30+ days ago)
Posted:
Application Deadline:
9 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Amazon Global Logistics in China is a team of highly experienced logistics professionals product & program manager and carrier specialists actively participating in Amazons international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.
Key job responsibilities
1. Handling assigned daily tasks according to process map and SOP manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners experience.
3. Handling problems with minimal visible risks or roadblocks troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
4. Connect with customer with excellent communication skill and identify customers needs through daily contact for service development.
5. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
6. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
7. Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
8. Support new initiatives and new program to drive operational excellence in terms of speed and cost service quality.
- Bachelors degree or equivalent
- Experience managing operations and customer service teams with extensive knowledge of Logistics
- Speak write and read fluently in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Global Logistics in China is a team of highly experienced logistics professionals product & program manager and carrier specialists actively participating in Amazons international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.
Key job responsibilities
1. Handling assigned daily tasks according to process map and SOP manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners experience.
3. Handling problems with minimal visible risks or roadblocks troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
4. Connect with customer with excellent communication skill and identify customers needs through daily contact for service development.
5. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
6. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
7. Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
8. Support new initiatives and new program to drive operational excellence in terms of speed and cost service quality.
- Bachelors degree or equivalent
- Experience managing operations and customer service teams with extensive knowledge of Logistics
- Speak write and read fluently in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
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