Sales Enablement Specialist, APAC
Job Summary
Head office opportunities:Australia Hong Kong China and Malaysia
At Flight Centre Travel Group (FCTG) our purpose is toopen up the world for those who want to see. Every day we give people all around the world the opportunity to experience something amazing travel!
- Design and deliver structured onboarding programs for new BDMs across APAC
- Facilitate onboarding covering FCMs commercial story SPICED methodology Salesforce and Highspot
- Create scalable and repeatable onboarding materials and resources
- Monitor BDM ramp time and identify opportunities to improve onboarding effectiveness
- Partner with onboarding stakeholders to ensure alignment across customer-facing teams
- Build and maintain APAC sales content within Highspot including talk tracks objection handling resources persona messaging and market-specific proof points
- Manage user provisioning access management and offboarding processes for sales enablement platforms
- Audit content regularly to ensure accuracy relevance compliance and substantiation
- Organise and structure content by buyer stage persona and deal type to maximise findability and adoption
- Share valuable APAC-created content with global stakeholders for broader use
- Embed SPICED methodology across onboarding coaching content and sales conversations
- Develop resources that help BDMs apply SPICED practically throughout the sales cycle
- Identify and communicate adoption gaps with clear examples and recommended actions
- Promote strong Salesforce discipline including pipeline management activity tracking stage accuracy and data hygiene
- Support BDMs in developing effective Salesforce habits during onboarding
- Analyse data quality issues impacting sales visibility and methodology adoption
- Drive consistency in sales messaging content usage and commercial narratives across APAC markets
- Gather field feedback and provide insights to improve enablement programs and content effectiveness
- Collaborate with regional sales leaders to align enablement initiatives with commercial priorities
- Build trusted relationships and influence stakeholders without direct authority
- Coach BDMs through one-to-one capability-building conversations
- Minimum 3 years experience in sales enablement sales operations or commercial learning and development within a B2B environment
- Strong understanding of enterprise sales cycles and sales effectiveness principles
- Experience building maintaining and governing sales content libraries
- Proven ability to create sales enablement content such as talk tracks objection handling guides and persona-based messaging
- Experience delivering onboarding training or capability-building programs
- Ability to work autonomously across multiple time zones and stakeholder groups
- Strong coaching facilitation and relationship-building skills
- Exposure to SPICED Winning by Design or another structured B2B sales methodology
- Experience with Highspot or a comparable sales enablement platform
- Experience within travel management technology professional services or similar industries
- Experience working across APAC markets including ANZ and Asia
- Experience coaching commercial sales teams
What youll Enjoy:
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply including Aboriginal and Torres Strait Islander People and people from racial ethnic or ethno-religious minority groups and people with disability
Development:Individualised Learning & Development pathway options
Access to LinkedIn Learning for ongoing skills development: over 24500 courses in over 20 languages
Exclusive Staff Discounts:Accessible via our employee-only portal with 350 of Australias leading retailershealth and wellness discounts financial planning advice employee share plan and more
Travel Discounts:Including family and friends - flights hotels tours cruises travel insurance and more
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner BUPA access to internal gym
Mental Health:Support and Employee Assistance Program for staff and family
Social:Regular awards nights social team-building and industry events with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving volunteering and fundraising; paid parental and volunteer leave
Sustainability:The protection of our environment is essential to the future of tourism as a leading travel group we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion cultural safety and dedicated cultural leave
Are you ready to elevate your career in corporate travel Apply with FCM today!
Required Experience:
IC
About Company
Embark on a fulfilling career journey with Flight Centre. Explore diverse roles, exceptional benefits, and professional growth opportunities