Renewal Sales Rep

Our Mission

At Palo Alto Networks were united by a shared missionto protect our digital way of life. We thrive at the intersection of innovation and impact solving real-world problems with cutting-edge technology and bold thinking. Here everyone has a voice and every idea counts. If youre ready to do the most meaningful work of your career alongside people who are just as passionate as you are youre in the right place.

Who We Are

In order to be the cybersecurity partner of choice we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption Collaboration Execution Integrity and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest we invite you to join us!

Job Summary

• Manage all renewals and identify upsell opportunities in an assigned territory

• Maintain a renewals notification cadence and document all customer communication

• Collaborate with the Customer Success Channel and Sales teams to understand existing sales motions identify special customer issues and ensure customer satisfaction

• Provide quotes to customers directly or via the Channel in a timely manner

• Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies

• Clearly understand all product offerings subscription and renewal licensing models

• Research and understand the technology installs across assigned account list and identify areas to expand your accounts

• Document daily renewals activities in Salesforce prepare accurate reports and forecasts manage pipeline and perform other tasks necessary to drive renewals revenue customer retention and expansion and communicate activities to Renewals leadership

Qualifications

• Can tie multiple products together into a cohesive platform story to enable effective upsell and cross sell (Zscaler Crowdstrike Splunk Cisco VMware Salesforce ServiceNow Microsoft)

• Knowledge of Renewals or Customer Success processes : Network Security SaaS-based architectures SASE technology Services and Ecosystems

• Experience serving as Renewals customers account manager and nurturing customer relationships across multiple functions (i.e. CSO CIO CEO CFO)

• Experience in complex Renewal Contract sales and the ability to coordinate different purchasing departments or stakeholders

• Basic knowledge or thirst for knowledge or technical acumen in cybersecurity cloud technology and networking preferred

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.