Relationship Associate

A Career with Hang Seng China

Our Corporate Banking business provides customized one-stop financial solutions to our corporate customers from medium sized businesses to publicly listed companies covering domestic companies and multi-national enterprises.

For customers conducting business locally or around the world we offer a comprehensive range of services including corporate lending trade finance cash management syndicated loans sustainable finance cross-border financing business treasury services e-Banking services. As a reliable financial partner we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

If you join our Corporate Banking business you will have the opportunity to develop into an all-round corporate banker and get exposure to various corporate banking businesses such as corporate credit trade finance cash management. You will also have the opportunity to take part in delivering the best financial services to our corporate customers and in helping build a close relationship with them.

We are currently seeking a high calibre professional to join our team as an Relationship Associate.

Job Duties:
Support senior management in identifying strategies to maintain/enhance overall relationship return and ensure early identification of potential credit issues
Support the achievement against targets for revenue generation product alignment customer satisfaction and cost containment
Increase HACNs share of wallet with our clients
Provide high quality industry sector competitor and client level analysis to support business development portfolio management and credit risk assessment
Identify marketing opportunities undertaking appropriate analysis and preparation of proposals presentations and pitches for new products and services
Provide general support in servicing client relationships and enhancing income generation
Prepare briefing notes in advance of key client meetings
Act as primary point of contact for clients and internal colleagues
Work on the preparation of structured and focused application remarks for clients within the sectors covering annual reviews and new money proposals
Complete review and submission of credit risk returns including limit excess/exception security/documentation outstanding monthly credit control reports etc.
Understand and ensure compliance with all relevant internal and external rules regulations and procedures that apply to the conduct of the business in which the jobholder is involved
Maintain HACN internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulators
Continuously improving the client experience
Achieving completion of service requests
Protecting the Bank by acting as First Line of Defence and observing all controls
Multi-jurisdictional client support to HACNs Relationship Management and Acquisition teams and facilitates client review renewal maintenance and exit activities across all HACN products
Coordination and completion of key operational activities whilst providing regulatory expertise and risk management assistance
Being the point of contact for client relationship managers and clients from an onboarding account maintenance and Customer Due Diligence perspective
Responsible for the oversight and co-ordination of new business on-boards KYC Renewals and remediation projects existing client maintenance and facilitation of client exits as well as supporting the client relationship managers with any relationship tasks

Job Requirements:
University Degree in related disciplines or relevant professional qualifications
Minimum 2 years experience in commercial banking / sales management
Good command of written and spoken English and Chinese. Fluent in Putonghua

Youll achieve more when you join Hang Seng.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment good career development opportunities and competitive compensation packages. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by Hang Seng Bank (China) Limited