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Regional Service Parts Leader (GRC)

Philips

Job Location:

Shanghai - China

Monthly Salary: Not provided by the employer

Posted: 6 June 2026 (30+ days ago)

Application Deadline: 3 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title

Regional Service Parts Leader (GRC)

Job Description

In this role you have the opportunity to join the Regional Service Parts Fulfillment team as part of the Service Parts Supply Chain (SPS) organization. The primary responsibility of the Service Parts Supply Chain is to serve patients clinicians and engineers who rely on healthcare equipment that works. The key purpose is to provide them with the right part when and where they need it every time. The regional SPS team is responsible for customer success in the region by providing high-performance parts-delivery performance and introducing new capabilities supporting regional Service offerings.

You are responsible for:

Customer Experience and related Service Parts Performance in the Greater China Region

Strategic alignment with the Regional Service Leadership on the Perform and Transform requirements for the Service Parts Supply Chain

Achieving seamless integration with Regional Service activities and superb levels of collaboration across the value chain

Anchoring Service Parts process requirements into the Regional Service processes to enable an effective and efficient Supply Chain (e.g. through process non-conformity reduction)

Voice of the Region into the SPS Global Leadership team

Leading a regional team covering the following scope:

Order Management

Parts Planning for Local Distribution Centers and Forward Stocking Location

Customer facing logistics

Reverse Logistics between Customers/Field Service Engineers and Regional Reverse Warehouse

Optimization of Regional Service Parts Fulfillment processes

Regional Escalation point

Regional Business Balance Scorecard on Fill-rate Operating Costs Inventory Quality and Sustainability KPIs

To succeed in this role youll need a customer-first attitude and the following :

10 years meaningful supply chain experience in global large-company setting

Relevant master degree

Customer-obsessed mindset

Strong track record of experience managing people in a supply-chain role

Proven ability to build and maintain effective working relationships across functions and organizations

Key skills: transformation continuous improvement analytical conceptualizing

Excellent interpersonal skills and a collaborative management style.

Strong communication and presentation skills and ability to interact at the senior management level

Experience in cross-cultural environment teamwork

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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About Company

Philips

Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more

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