Quality Product Customer

Quality Product Customer

Location Xiamen China

FORVIA HELLA is a listed international automotive supplier. Coming together with Faurecia in the FORVIA Group we build the worlds seventh largest supplier of automotive technologies. As a global market leader in high-growth areas FORVIA employs 157000 people worldwide. FORVIA HELLA therein stands for high-performance lighting technology and automotive electronics. At the same time we cover a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles with our Business Group Lifecycle Solutions. With around 37500 employees at over 125 locations the Company is active worldwide and generated adjusted sales of 8.1 billion on a preliminary basis in the fiscal year 2023.

YOUR TASKS

• Responsible as the interface of customer quality for designated products inseries production.
• Preventing defective parts from reaching customers.
• Processing customer complaints as well as identifying quality problems toinitiate corrective measures.
• Monitoring customer specific supplier evaluation/portals and statisticalevaluation of quality key performance indicators to improve the product qualitycontinuously.
• Act as quality interface for engineering change request.
• Duties and Responsibilities
• Timely processing of customer complaints according customer requirements(customer portals 8D report problem solving documentation etc.).
• Identification of quality and service problems and initiate corrective measureswith those responsible including effectiveness check.
• Arrangement coordination monitoring of external sorting and reworkingactivities in agreement with those responsibilities.
• Evaluation of internal and external change requests concerning quality and submit PPAP to customer for approval.
• Monitoring customer specific supplier evaluation (e.g. customer portals) andensure data conformity with HELLAs data systems. Informing of thoseresponsible in the case of critical situations and initiate measures.
• Review and manage customer quality documents/requirements.
• Support quality system engineer and coordinate customer audit and follow up theaction plan.

YOUR QUALIFICATIONS

• Bachelor or above major in engineering
  
• With 3-year or above working experience in quality
• written and spoken English
  
• Good problem solving and failure analysis skills

Even if you do not meet all our requirements do not hesitate to apply to us because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.

FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties regardless of their ethical and social background age religion gender disability sexual orientation or identity.

Please send us your application via our career portal stating your salary requirements and earliest possible starting date with the reference number req15067.

HELLA (Xiamen) Electronic Device .
Stacy Fu