QMC engineer

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The opportunity
Hitachi Energy is renowned worldwide as a specialist for electrical power transmission and distribution. As a global leader we revolutionized high-voltage technology and pioneered many worlds firsts to bring safety reliability and efficiency to power networks around the globe. High Voltage Products manufacturing facilities around the world >100 locations worldwide providing 24/7 service. We have No.1 market share installed 1 out of 4 high-voltage switchgear in the world >500k high-voltage circuit-breakers installed globally.

How youll make an impact

will handle customer complaints throughout the entire process organizing coordinating and following up to ensure problems are resolved in a timely manner thereby satisfying customers and meeting CCRP KPIs.
will organize root cause analysis of customer complaints and track and drive the implementation of improvement and preventive measures.
will organize root cause analysis for quality issues reported from site service and drive relevant functions to deliver improvements.
will coordinate with related departments to prepare external analysis reports and complete analysis reports with the support of other departments when the responsible department for a given case is unclear.
will be responsible for ensure compliance with applicable external and internal regulations procedures and guidelines.
Hitachi Energys core values safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
least 3 years working experience in electrical manufacturing industry good reporting skills
in GIS design or commissioning is preferred/Fluent writing and oral in english(GIS experience preferred)

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out. For this role depending on grade and experience we offer the following employee benefits (subject to the respective plan rules) :

to 30 days full paid leaves per year

Benefit program (Supplementary Pensions included)

Insurance(outpatient and inpatient)

service awards

Working(subject to role)

Are you ready for an exciting new challenge Does the above description sound like you WelcomeOur selection process is continuous and the position may be closed before the advertisement expires. So if you are interested dont delay apply today! All other questions can be directed to Talent Acquisition Partner: Sherry Xiao WeChat: leqilx.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process Hitachi Energy uses digital and automated tools including Al-supported solutions to assist with activities such as application screening job matching and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process Hitachi Energy conducts pre-employment background checks that may include verification of employment history education criminal records and other relevant information in accordance with applicable laws.

For certain rolesparticularly those involving access to sensitive information financial responsibilities client data regulated environments or security-sensitive functionsadditional or more comprehensive background or security screenings may be required. These may include but are not limited to enhanced criminal history checks credit history reviews (where legally permissible) sanctions screening or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal state and local laws. Candidates will be notified and where required asked to provide consent prior to the initiation of any such checks.