Operation&Technology Leader

Key Responsibilities

1. End-to-End Leadership (Tech & Ops Integration)

Lead the end-to-end Technology & Operations function for Elland business including integration under a unified leadership structure Own and drive integration objectives across engineering technology and operations ensuring alignment with business goals and the acquisition business case Act as the primary interface between business technology and operations teams

2. Deployment & Execution Drive ongoing and new deployments across China and SEA markets Ensure delivery excellence across BAU and transformation initiatives Translate strategic priorities into execution roadmaps milestones and measurable outcomes

3. Capability Building & Scale Define and implement internal capability requirements across: o People (team structure hiring leadership development) o Systems (platforms tools automation) o Processes (standardization scalability governance) Build scalable operating models that support long-term growth and efficiency

4. Technology & Product Leadership Provide technical and product direction across data platforms and digital capabilities Lead cross-functional teams (engineering data operations) to deliver high quality scalable solutions Drive adoption of modern technologies (AI/ML automation data platforms GenAI where relevant) Ensure strong linkage between technology development and commercial/business outcomes Drive strong collaboration across Technology Engineering Operations & Vendors in alignment with achieving business goals

5. Stakeholder Management & Governance Manage and influence senior stakeholders across regions including MD-level leaders Act as a key escalation point and ensure alignment across global and regional teams Establish governance mechanisms to track performance risks robust operational and delivery KPIs

6. Regional Leadership (China & SEA) Lead cross-functional teams across China and Southeast Asia ensuring alignment and collaboration Work closely with existing China & SEA E-Commerce / Delivery Ops teams Navigate regional complexities including market dynamics regulatory environments and operational challenges

7. Continuous Improvement & Transformation Drive process excellence digitization and automation initiatives Continuously improve cycle times quality and cost efficiency Foster a culture of innovation accountability and high performance

Qualifications :

Qualifications & Experience

12 years of experience across Technology Operations or Tech-enabled business environments Proven track record in leading large cross-functional teams and complex programs

Strong experience in technology platforms data systems and digital transformation Exposure to e-commerce data-driven products or platform-based business models preferred

Exposure to vendor collaboration preferred

Demonstrated ability to manage senior stakeholders and influence at executive level

Experience working across China and/or Southeast Asia markets is highly preferred

Strong understanding of scalable operating models systems and process design Leadership Capabilities Strategic thinker with strong execution focus

Ability to operate in ambiguous fast-paced environments

Strong problem-solving and decision-making skills

Excellent communication and stakeholder management skills

Proven ability to build lead and scale high-performing teams

High ownership mindset with ability to drive outcomes end-to-end Additional Requirements

Ability to travel extensively across China and SEA (especially during initial 46 months)

Mandarin proficiency preferred (especially for China-based engagement)

Flexibility to work across multiple time zones and global teams

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time