Mandarin Client Relations Officer

OpsArmy

Job Location:

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Mandarin Client Relations Officer

Apply here: Application Form Link

We are seeking a professional Mandarin-speaking Client Relations Officer to build strong relationships with customers and ensure their needs are met effectively. The ideal candidate is proactive customer-oriented and capable of maintaining positive client experiences.

Responsibilities

Serve as the primary point of contact for Mandarin-speaking clients.
Handle client inquiries concerns and service requests promptly.
Build and maintain long-term client relationships.
Coordinate with internal teams to address customer needs and concerns.
Monitor client satisfaction and identify opportunities for improvement.
Maintain accurate client records and communication logs.
Support customer retention and engagement initiatives.

Requirements

Native or fluent Mandarin speaker.
Excellent communication and relationship-building skills.
Strong organizational and time-management abilities.
Ability to handle sensitive situations professionally.
Customer-focused mindset with strong attention to detail.
Ability to work in a fast-paced environment.

Nice to Have

Experience in client relations account management or customer service.
Knowledge of CRM platforms and reporting tools.
Experience working with international customers.

Apply here: Application Form Link

Mandarin Client Relations OfficerApply here: Application Form LinkWe are seeking a professional Mandarin-speaking Client Relations Officer to build strong relationships with customers and ensure their needs are met effectively. The ideal candidate is proactive customer-oriented and capable of mainta...