Manager, TMF Study Owner Lead
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Job Summary
The Trial Master File (TMF) Study Owner (SO) Lead provides managerial oversight of document management deliverables of assigned TMF Study Owners (SOs) and/or document processing staff (e.g. TMF Study Owner Associates TMF Document Specialists). The TMF SO Lead:
- Is accountable to TMF Operations LT for delivery of TMF-related goals.
- Manages trains and mentors/coaches TMF SOs and/or document processing staff to ensure completeness consistency compliance of TMF for assigned clinical trials from study start to study close/submission.
- Serves as Subject Matter Expert for TMF process systems and related tools.
- Is the primary point of issue escalation for assigned TMF SOs and/or document processing staff.
- Contributes to the implementation of new and revised TMF process standards and system upgrades/enhancements.
- Works closely with the TMF Operations Head and Leads formulating strategies and specifications to be implemented for all clinical trials and programs in scope (i.e. interventional).
- Creates maintains and assumes accountability for a culture of high-customer service using tools to facilitate communication transparency of operations clarity of workload balance and alignment within and across functional lines.
Work Location Assignment:On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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MedicalRequired Experience:
Manager
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