Manager, Field Clinical Specialist

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patients unmet clinical needs. Its our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device procedure and protocol throughout the life cycle of the clinical investigation.

How youll make an impact:
Establish maintain and develop mutually profitable business relationships between Edwards Lifesciences and its customers (both external and internal) with appropriate levels of clinical/management in hospitals by offering service product knowledge and clinician education excellence
Provide education during the procedure on all aspects of the device device handling implantation and troubleshooting techniques related to equipment tools and products required for device implants.
Review market and competitor information and propose action plans to increase our position in the marketplace
Develop strategy to facilitate product presentation product trials implementation and in-service education to meet customers requirements
Develop strategy for focused education plans for key accounts and potential accounts to support sales in collaboration with Sales Managers and Sales Reps
Attend and educate at conferences as needed
Other incidental duties

What youll need (Required):
Bachelors Degree or Equivalent in related field 8 years experience of previous related medical device and/or clinical Required
Training experience in clinical / technical environment Preferred

What else we look for (Preferred):
Proven expertise in MS Office Suite
Strong written and verbal communication skills presentation and interpersonal relationship skills including negotiating and relationship management skills
Excellent problem-solving and critical thinking skills
Good ability to read write and speak English preferred
Expert knowledge and understanding of cardiovascular science
Expert understanding of cardiovascular anatomy pathology and physiology
Expert understanding of medical device regulatory requirements and documents device accountability and adverse events reporting
Ability to manage confidential information with discretion
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Must be able to work in a team environment including inter-departmental teams and key contact representing the organization on contracts or projects
Ability to interact with senior internal and external personnel including key opinion leaders (KOLs) on significant matters often requiring coordination between organizations
Adhere to all company rules and requirements (e.g. pandemic protocols Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control