Logistics Management
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Job Summary
Job Description:
Within the Airbus Helicopters Operation division you will join the Logistics organization. It is to take care of customers mainly based in Mainland China and the HK area. The Customer Logistics Representative is in charge of the Front Office for customers for the Material & logistics activities.
Be the customer main focal point for Spares PBH activities AOG Warranty Component Repair & Overhaul Transport (Functionally)
Monitor increase and secure the customer satisfaction for all Material & Logistics activities with a detailed action plan
Support functionally Customer Support Manager in charge of day to day activity with the customers
Monitor secure and improve several KPIs; Turnover and gross margin with a detailed action plan OTR5b OTD6b order ratio
Represent Airbus Helicopters in front of Customers Distributors & Maintenance Centers for meetings and seminars for all the Material & Logistics issues.
Ensure the best connection with transversal activities: Sales Manager Customer Support Manager Technical MRO Training Logistics platforms PSO etc...
Share potential opportunities of new A/C sales with Sales Manager
Feed sales prospects through deep understanding of customer requirements
Comply with Health Safety and Environment (HSE) legislation and company HSE Management System
Promote safe work practices within the department
Acknowledge understand and comply with Code of Conduct
Comply with all company policies and procedures
Comply with all E&C and export control rules
Comply with and work in accordance with the companys quality management system
You have at least 5 years of professional experience ideally in contact with customers
Customer mindedness rigor and follow standards welcome problem attitude
Fluent level and Negotiation level of English
Experience in using SAP
Aerospace working experience is a plus
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Airbus Helicopters Hengqin Co. LtdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
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