Key Account Manager

Key Account Manager

Pacesetting. Passionate. Together. HELLA is a listedinternationally positioned automotive supplier operating under the umbrellabrand FORVIA. Within this de facto group HELLA stands for high-performancelighting technology and automotive electronics. At the same time the Companycovers a broad service and product portfolio for the spare parts and workshopbusiness as well as for manufacturers of special-purpose vehicles with itsLifecycle Solutions business group. HELLA has around 36000 employees at morethan 125 locations worldwide and generated consolidated sales of 6.3 billionin the fiscal year 2021/2022.

YOUR TASKS

• A Strategic businessdevelopment
  1. Monitoringthe market situation competitor activities customer requirements and trendsto maintain and increase market share in the best possible way over the longterm.
  2. Suggest project prioritizations andparticipate in cross-functional workshops and meetings.
  3. Informing about customer requirements(general customer potential product requirements) as well as exploiting thefull customer potential and participating in the definition of departmentalobjectives
  
• B CustomerRelationship Management (CRM): Developing and leveraging customer potential
  and analyze customer requirements based on the hierarchical level;build and maintain personal contact with the customer; define the contactmatrix (purchasing development quality and other areas) and integrate theparticipating internal organization; achieve all aspects of customer satisfaction;forward all customer inquiries and feedback within the organization; define andmonitor the action plan and report progress to the customer
  (global) customers and (global) Hella companies as well as strategicallyimportant locations in order to obtain production contracts; advisingcustomers involving Hella specialist departments if necessary and preparingand presenting presentations as well as advising on technical and commercialissues
  and track visits by internal or external customers including allrelated work; participate in trade shows and exhibitions; and assist internaldepartments in their preparation.
  
• C Acquisition: Establishing and restoringcustomer contacts
  prices and conducting annual pricenegotiations with the customer in consultation with the superior
  carry out acquisition activities inaccordance with agreed strategies and prepare and conduct presentations.
  D. Lead the both internaland external activity to achieve the defined company other KPIs than mostimportant Acquisition such as Overdue Open Billing SEK GE FIT DSOSafeguard

• Bachelor and above major in engineering relevant.
  
• 3 years working experience on customer relationship management business developing experience is preferred.
  
• Good communication skills in both English and Mandarin

HELLA (Xiamen) Electronic Device .
JASON YE

Required Experience:

IC