ITC Accountant

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Job DescriptionITC Accountant (KR)

The ITC Accountant is responsible for managing and overseeing end to end service delivery in the Invoice to Cash Collection and Dispute process for Korea MRCs serviced by JNJ Global Finance Service Suzhou

Account Receivable

Perform daily collection activities such as email and outbound call with customers

Reconciliate AR with customers on a regular basis

Monitor for customer credit exposure overdue status potential collection problems and release on credit hold

Resolve customer dispute by working closely with Sales Customer Service and Trade Marketing groups

Work with cash application analyst of payment posting based on customer remittance advice in an accurate and timely manner

Work with credit analyst of credit limit and risk category

Assist in period end closing activities and liaising with other team member as required

Assist in update of process documentation and/or SOPs as required

Audit and Compliance

Ensure current processes operations systems databases and information security are up to date and comply with proper accounting and legal principles/policies/procedures including GAAP Company WWP (worldwide procedures) SOX and others

Support auditors and legal authorities with the execution of required activities ensure staff and information are available as required

Customer Service

Deliver service excellence and maximize customer service and satisfaction

Develop effective working relationships with key stakeholders (external / internal customers co-workers)

Maintain professional attitude during service delivery and resolution of issues

Ensure that service levels and targets are met as per Service Level Agreements

Perform problem tracking and ensure that issues are escalated in a timely manner and properly documented prioritized tracked and resolved

Continuous Improvement

Identify opportunities for continuous process improvement and innovate solutions so the team can operate in an efficient and cost effective manner

EXPERIENCE AND QUALIFICATIONS

At least University Qualification

At least 1 - 2 year experience in the Accounts Receivable (AR) or finance processing function

Experience in shared services center of a multinational corporation desirable

Language skills: Native-level fluency in Korean ability to read write and speak Korean

Ability to read and write English with basic conversational skills

Required Skills:

Preferred Skills: