IT Application Specialist

Key responsibilities include but are not limited to:

• Partner with business stakeholders to understand pain points clarify requirements map current/future processes and translate demand into deliverable application enhancements or digital solutions.
• Identify opportunities to apply AI BI and workflow automation to improve efficiency data visibility user experience and business outcomes; define value metrics and track benefits realization.
• Participate in or lead solution delivery projects (e.g. enhancement rollout integration) following established IT governance and changing procedures to ensure quality and timely deployment.
• Provide day-to-day application support: triage incidents and requests perform root-cause analysis coordinate fixes with local/regional/global IT teams and vendors and continuously improve support effectiveness.
• Ensure solutions and data usage comply with company standards for security privacy compliance and approved technology practices; contribute to documentation and audit readiness as required.
• Drive user adoption through training communications SOPs/knowledge articles and feedback collection to ensure sustainable processes and continuous improvement.

Education and/or Work Experience Requirements

• Bachelors degree in Computer Science Business Information Management or a related discipline.
• 3 years experience in low-code automation analytics/BI scripting or AI solution tools (e.g. Microsoft Power Platform Copilot Studio Power BI Python or equivalent enterprise technologies)
• Strong capabilities in business analysis solution delivery and/or application support in a multinational environment. Hands-on experience with CRM ERP PLM or other enterprise applications is preferred.
• Strong capability to translate business needs into structured requirements process flows user stories functional specifications and prioritized solution options.
• Strong troubleshooting and problem-solving skills with the ability to manage complex incidents analyze recurring issues and coordinate resolution across multiple teams. Able to balance business demand technical feasibility risk value realization and adoption considerations.
• Good communication skills in English and Chinese both written and verbal.
• Experience working with regional/global counterparts in MNC environment is preferred.

Highly Desirable

• Hands-on project experience delivering AI-enabled business solutions (global and/or China) is highly desirable.

Additional Requirements

• Occasional travel may be required to support projects workshops and deployment activities.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

For more information visit .