Great Bay Baking Center Manager

1. Manage the local Baking Center team

• training & baking skill development
• continuous evaluation and optimization of the performance & personal efficiency (reporting technical competencies involvement) of the team
• set & evaluate annual objectives for the team members (annual review)
• be involved in salary reviews & negotiations
• participate to the recruitment of new Baking Center staff or technologist for the sales team

1. Manage the local Baking Center activities

• operative (short-term) and strategic (long-term) planning of the Baking Center activities & its resources
• budget responsibility (OPEX & CAPEX preparation & monitoring)
• suggest (technical) investments or replacements when needed
• receive and operate requests of the other departments (e.g. Marketing Sales ) or customers & transfer these requests into planning & activities
• collect & evaluate feedback from team members colleagues and customers to continuously improve the quality of the activities

1. Technical development and services

• manage technical support organization for internal & external customers (troubleshooting product launches starting help recipe creation)
• if requested visit customers in their facilities to provide technical assistance
• participate & conduct technical seminars and trainings
• prepare cost-in-use and recipe cost calculations
• quality control in collaboration with quality management

1. Market observation & trends monitoring

• CRM report & evaluate relevant customer information (observed during visits or receptions) to sales team and Regional BC Manager
• monitoring of changes in consumer habits
• observe and report competitors activities
• providing & organizing samples of new competitors products to be benchmarked
• reporting this information within his/her organization

1. New Product Development & Innovation

• suggest possible evolutions of local product range & marketing mix in accordance with market trends innovations customer & consumer needs
• regular exchange with & participation in regional networks & communities (APAC BINK) to gather information about new regional & international products & services (LINT <-> APAC <-> subsidiaries)
• in case of no local product development organize regular contact with production plants & formulation centers to get to know about new locally developed products & services (min. once per year with the main collaborators)
• organize & conduct baking trials on these new products

1. Reporting

• about Baking Center activities (visits receptions trainings customer relation market observations projects & baking trials) to
  • to local line manager according to local interval & procedures
  • to Regional BC Coordinator on quarterly basis
• collect & report the BC KPI according to LINT procedure monthly

1. Other responsibilities:

• supervise the proper technical condition of the Baking Center facility and equipment
• contact with authorities and enforcement of the relevant legal provisions
• maintain contacts with third parties (e.g. institutes raw materials suppliers associations equipment producers know-how suppliers educational institutions )
• adherence to hygienic and safety rules

Qualifications :

Education and experience

• Bachelors degree in food science cereal science etc. Master PhD preferred (everything in combination with bakery education/experience)
• Minimum 5 years experience with working in leading position in a bakery or a comparable industry
• Fluent English in writing and speaking

Knowledge

• Management specialist
• Finance junior
• Development junior
• Sensory Analysis junior
• Baking Theory specialist
• Baking Practice specialist
• Project Management specialist
• Client Relation specialist
• Training skills specialist

Technical skills

• managing skills and interest to drive a team on a short term horizon (baking test requests visit requests reception requests ) and medium term horizon (market observation product validation & development new raw material and technology identification )
• baking experience
• management including HR projects materials and finance
• ability to operate reporting in accordance with responsibility in these domains
• customer orientation (representation of Lesaffres interest in the bakeries and of the bakers in the Lesaffre organization)
• planning and organization experience regarding events (baking tests demonstrations ) projects and staff while respecting resources the expected deliverables and deadlines
• internal and external networking skills
• communication skills to be comfortable in communicating with multi-disciplinary interlocutors in national and English language

Managerial & Behavioral Skills

• Coach Able to communicate promotes career development encourages initiative promotes team spirit works alongside team shows respect able to listen and to show empathy
• Pioneer Able to encourage innovation is open to change/new ideas
• Visionary Able to motivate teams by working on meaningful projects
• Entrepreneur Able to create and organize a team encourages responsibility able to make decisions able to undertake proactive and responsive actions
• Achiever Able to drive performance able to work in the field sets high targets for self and team shows enthusiasm and competitive spirit
• Global Company Player Able to make decisions promotes cooperation is customer oriented and ensures
• top quality service able to work with others on cross-functional projects shows transparency and Group spirit
• Manager Is stable and open-minded strives for personal development

Other Skills & Knowledge

• Sense for accuracy and details (meticulous)
• Strong organization and communication skills
• Open minded and flexible
• Free thinking
• Analytical skills
• Systematic
• Wide range of knowledge
• Creativity

Remote Work :

No

Employment Type :

Full-time