Functional Consultant D365

Job Description:

Key Accountabilities

• Work with Solution Architects to support solution design and architecture alignment
• Lead requirement gathering sessions and prepare BRD documentation
• Perform fit-gap analysis and contribute to solution design
• Configure D365 CE (Sales) and Project Operations modules
• Support sales lifecycle and project operations process implementation
• Create UAT test scenarios scripts and manage business validation cycles
• Perform functional and system testing prior to UAT execution
• Prepare training materials and conduct user enablement sessions
• Ensure alignment of solution design with APAC business practices
• Support integrations and data flows with other enterprise systems
• Assist in deployment and post-go-live support activities
• Ensure compliance with governance and enterprise standards

Professional Knowledge/Skills

• 6 years of experience in D365 CE (Sales) and Project Operations
• Experience delivering Global/APAC-wide CRM and project operations solutions
• Strong understanding of sales processes and project lifecycle management
• Experience in BRD creation functional documentation UAT and testing
• Ability to collaborate effectively with Solution Architects and technical teams
• Knowledge of Power Platform integrations and data concepts
• Fluency in Chinese (Mandarin) and English is mandatory
• Experience in Agile delivery methodologies
• Strong communication and stakeholder management skills

Personal attributes

• Customer-centric and solution-oriented mindset
• Strong facilitation and communication skills
• Ability to work in fast-paced multi-country environments
• High accountability and proactive approach

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