Factory OPM, RBKS

RBKS Accessories is the accessories and peripherals division for RBKS managing a $160M annual portfolio across 200 products 10 contract manufacturers and multiple product categories including alarm sensors smart lighting solar panels battery packs chimes and mounting solutions.

We are seeking a Senior Operations Program Manager to spearhead projects developing next-generation safety and security products in Smart Lighting Sensing Gateway and Accessories. The ideal candidate will excel at leading Contract Manufacturer (CM) projects implementing creative solutions and delivering results in a fast-paced environment. Were looking for an innovative problem-solver who thrives under pressure builds strong team relationships and embodies Amazons Leadership Principles. This role requires a unique blend of operational excellence and creative thinking to drive the future of our smart home security offerings.

Key job responsibilities
Key job responsibilities
Program Management: Drive manufacturing operational readiness and project management across factories optimizing efficiency throughout the product lifecycle from PVT to EOL.

Product Development Support: Facilitate product maturity and design for manufacturing during NPI while managing engineering and manufacturing change requests in SEA CM factories during MP stage.

Supply Chain Oversight: Monitor CM production supply and fulfillment mitigating operational risks and ensuring timely delivery and quality standards. Oversee line bring-ups qualifications material availability and quality issues.

Performance Management: Collaborate with CM partners to meet or exceed KPIs in on-time delivery quality flexibility and throughput/UPH.

SEA CM Capability Enhancement: Develop transferred programs in SEA CMs conduct 5M1E reviews drive CM readiness and enhance overall site maturity for both NPI and MP stages. Support automation capability improvement and supply chain localization.

Capacity and Resource Management: Monitor and align actual line capacity manpower and manufacturing resources with production targets in SEA factories.

Testing and Cost Management: Oversee on-site testing fixture qualification and status. Support cost-saving initiatives while maintaining quality and efficiency in SEA CMs operations.

A day in the life
Youll join a diverse and talented team developing innovative lighting sensor gateway and accessory products for our Doorbell and Camera systems enhancing the experience for our Neighbors. Our multidisciplinary group of product managers and engineers is dedicated to rapidly delivering cutting-edge products to market.

In this fast-paced environment youll be challenged to balance cost schedule and performance requirements. The ideal candidate thrives in dynamic sometimes uncertain conditions and can contribute creative solutions while demonstrating strong leadership and technical expertise. Your ability to collaborate effectively and drive innovation will be key to our success in this competitive and evolving smart home security landscape.

About the team
The RBKS Accessories Operations team based in Shenzhen Taipei Vietnam encompasses Product Operation Management Factory Operation Program Management Business OEM Materials Management PO & Fulfillment and Quality Management. Our focus is on Ring Smart Lights Sensors Gateway and Doorbell & Camera Accessories.

Our mission is to create the most trusted high-quality products that enhance customer experience and drive incremental profit for Amazon. We strive to offer superior value safety and availability compared to competitors making it easier for customers to choose our products in their shopping journey.

By excelling in these areas we aim to optimally position our products and simplify purchase decisions ensuring our customers always feel at home with our solutions.

- 8 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

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