Facilities Manager

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Position Title:Site Lead -Property Manager
Location:China Guangzhou
Reports To:Country Account Lead to Regional Property & Asset Director

Position Summary

This is a single-site leadership role with full accountability for the performance resilience and long-term value of clients flagship China Uni campus during a critical phase of life cycle.

As theOwners Representative on the ground you are the ultimate accountable person for everything that happens within the buildingoperationally financially and strategicallywith particular focus ondefect management Defect Liability Period (DLP) governance and occupier relationsduring post-handover stabilization.

You will operate with alandlord mindset treating the asset as if it were your own investment. Your mandate is to protect and enhance its value through proactive lifecycle management rigorous risk governance strategic capital planning andseamless transition from construction to full operational maturitymoving decisively beyond reactive facilities management toward Total Cost of Ownership (TCO) and Net Operating Income (NOI) optimization.

You are theeyes ears and voice of ownership on site: ensuring statutory compliance under PRC law safeguarding business continuity managing cyber-physical risks in critical systems driving closure of all construction defects and ensuring clients contractual protections under the building contract are fully exercised during the DLP using initiative and identifying the need

for additional professional advisory services.

Core Responsibilities

1. On-Site Asset Stewardship

As the primary point of accountability for the China Uni Clients you own the health and performance of all base building elements: structure façade roof common areas and critical MEP infrastructure (HVAC power/UPS fire & life safety vertical transport BMS/OT networks).

• Ensure all systems are engineered for reliability resilience and efficiencynot just functionality.
• Validate condition assessments and performance data to reflect real-world asset deterioration.
• Enforce compliance withPRC building codes fire safety regulations and environmental standardsexceeding minimum requirements to achieve industry best practice.

2. Defect Management & DLP Governance (Critical Focus)

You are theprimary custodianof the Defect Liability Period (DLP) process and the building contract obligations.

• Own the Defects Register: Establish maintain and drive closure of defects identified during commissioning handover and the DLP period.
• Lead Defect Inspections: Conduct regular site walkthroughs with contractors consultants and clients stakeholders to identify latent defects and ensure timely rectification before warranties expire.
• Enforce Contractual Protections: Maintain deep knowledge of the building contract (warranties performance bonds liquidated damages DLP timelines) and ensure Clients rights are preserved and exercised.
• Liaise with Contractors & Consultants: Act as the single point of accountability for contractor call-backs defect rectification coordination and dispute escalation.
• Legislative Compliance: Understand and apply relevant PRC construction building safety and environmental legislation to guide Client through DLP milestones final acceptance and warranty expiry.
• Document Everything: Maintain a defensible audit trail of all defect notifications contractor responses rectification evidence and client sign-offs to protect Client from future liabilities.

3. Tenant & Occupier Relationship Management During Transition

Manage the occupier experience during the critical post-handover and DLP period ensuring business continuity and stakeholder confidence.

• Act as theprimary liaisonbetween clients occupiers and the project/FM delivery teams.
• Proactively communicate defect rectification schedules planned shutdowns and access requirements to minimize business disruption.
• Address occupier concerns with urgency and transparencybuilding trust during a period of inevitable teething issues.
• Coordinate soft landings activities: post-occupancy evaluations user training on building systems and feedback loops to drive continuous improvement.
• Manage expectations: be the voice of reality when timelines slip but always with solutions and contingency plans.

4. Risk Ownership & Operational Resilience

You are the primary risk owner for the site. Foster asee it own it fix itculture where risks are surfaced early and managed decisively.

• Lead development and testing ofBusiness Continuity Plans (BCP)tailored to the buildings criticality and occupier operations.
• Act as gatekeeper forOperational Technology (OT) security ensuring BMS and IoT devices meet cyber-hygiene standards to prevent breaches.
• Drive theRisk Acceptance Process: document unresolved risks quantify business impact (e.g. Chiller #2 failure loss of cooling to trading floor) and secure formal client sign-off on mitigation timelines.
• Havetotal authority to stop worksof all partners that may result in business impact to occupiers risk to clients reputation or risk to the built asset.
• Foster aspeak-up culturewhere safety concerns defects and operational risks are escalated without hesitation.

5. Lifecycle Planning & Capital Strategy

Develop and execute a1015-year Capital Expenditure (CapEx) roadmapgrounded in predictive analytics and asset performance data.

• Replace run-to-fail withproactive replacement cyclesfor major building systems.
• Overseedefect liability management and commissioning handoversfrom capital projects to ensure soft landings and protect Client from post-completion liabilities.
• Build a long-term asset plan that anticipates end-of-warranty replacement cycles and capital refresh requirements.

6. Value Creation & Investment Mindset

Consider the building as an income-generating asset. Identify and execute initiatives that enhance market relevance sustainability and valuation.

• Champion value-add opportunities: energy retrofits ESG upgrades space repositioning or technology integration.
• Partner with finance teams to model ROI cap rate impact andNOI (NOI Total Revenue Operating Expenses)uplift from capital investments.
• Maintain awareness ofChina office market dynamics(particularly in the Greater Bay Area or relevant city cluster) to benchmark the asset against market trends and identify areas for strategic adjustment.

7. Financial Oversight & Executive Reporting

Lead annual budgeting forecasting and financial reporting for the sitewith a focus on asset health not just cost control.

• DeliverQuarterly Business Reviews (QBRs)to clients leadership reporting on NOI valuation trends defect closure progress DLP milestones and project ROI.
• Provide technical and financial intelligence to support regional strategy renewals or disposition decisions.

Qualifications & Profile

Experience

• 1015 yearsin property asset or corporate real estate management with hands-on experience managing a single mission-critical headquarters or Grade A tower.
• Proven track record inbase building operations lifecycle planning and capital project oversightfor complex assets.
• Direct experience acting as thelandlord representative or owners agent ideally during post-construction handover and DLP phases.
• PRC market experience preferred: understanding of local construction practices regulatory environment and contractor management culture.

Technical & Financial Acumen

• Strong understanding ofMEP systems critical environments and BMS/OT architecture.
• Familiarity withISO 55000 asset management principles.
• Fluency inreal estate finance: NOI Cap Rates NPV TCO modelling and balance sheet impacts.
• Working knowledge ofbuilding contracts(e.g. FIDIC JCT or local Chinese standard forms) and defect liability frameworks.

Legislative & Regulatory Knowledge

• Practical understanding ofPRC building fire safety environmental and construction regulations.
• Ability to interpret and apply legal obligations to guide Client through DLP acceptance final inspections and warranty management.

Risk & Leadership

• Demonstrated ability to manageoperational resilience cyber-physical risk and statutory assurancein high-profile buildings.
• A natural integrator: able to influence engineers vendors finance teams and C-suite stakeholders.
• Diplomatic yet decisivecomfortable making tough calls when asset integrity or business continuity is at stake.
• Comfortablepresenting to senior stakeholdersnatural coach and leader helping teams through ambiguity and able to cut through challenging operational structures.
• Awareness of when change is needed; can create structure challenge the status quo and drive continuous improvement.

Personal Attributes

• Landlord Mentality: You act like the ownerprotective proactive and profit-conscious.
• On-Site Presence: You are visibly present engaged and accountablethis is not a desk-bound role.
• Strategic Pragmatist: You balance 2030 vision with todays operational realities.
• Data-Driven: Decisions are backed by sensor data financial models and risk assessmentsnot opinion.
• Uncompromising on Risk and Quality: You do not defer hard conversations about asset exposure defects or underinvestment.
• Tenant-Centric: You understand that occupier satisfaction during DLP is critical to long-term landlord-tenant relationships.

Final Note

This role is not about managing vendorsits about owning outcomes. If the building fails the responsibility stops with you. During the DLP period you are Clients insurance policy: ensuring every defect is captured every contractual right is exercised and every occupier concern is addressed with professionalism and urgency.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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