E-Commerce Key Account Executive, Dermatological Skincare

高德美瑞士证券交易所股票代码为GALD) 致力于成为专注皮肤学领域的全球领导者业务遍及约90个国家和地区我们提供创新以科学为基础的优质旗舰品牌和服务组合横跨注射美学日常护肤和皮肤治疗这三个快速增长的皮肤学细分市场自1981年成立以来我们一直热忱专注于人体最大的器官皮肤与专业医务工作者合作以卓越成果满足求美者消费者和患者的个性化需求肌肤塑造了我们的人生故事由此我们致力于不断推进每一个进步 为每一寸肌肤更多信息请访问

我们欢迎专注于成果乐于学习并能带来积极能量的同事加入我们他们需要将主动性团队合作和协作精神完美结合最重要的是他们必须为我们每天服务的消费者患者和医疗行业人士做有意义的事情而充满热情我们致力于赋能每位员工促进他们的个人成长同时确保当前和未来的业务需求得到满足在高德美我们拥抱多样性尊重每一位员工的尊严隐私和个人权利我们坚信致力于成为世界领先的专业皮肤学公司是我们共同的雄心抱负加入我们您将有机会获得具有挑战性的工作经历的绝佳机会并创造无与伦比的直接影响

Core Mission

• To support the E-Commerce Key Account Manager in executing Douyin social commerce operations with primary focus on (1) brand self-livestreaming execution and optimization (2) short video content planning and production coordination and (3) Douyin store daily operations management in order to drive channel growth and achieve business KPIs.

Work Environment & Key Data

• Location: Shanghai
• Reporting: E- Commerce Key Account Manager
• Contacts:

Internal:

• Brand Marketing Digital Marketing
• Trade Marketing
• Finance
• Supply Chain
• Legal

External:

• Douyin platform teams
• MCNs Top KOLs and their team
• DP partners (store ops live ops) distributors
• 3rd-party service vendors

Duties and Responsibilities

• Execute brand self-livestreaming operations: manage livestream scheduling script preparation product selection pricing/promo setup host coordination and on-air execution.
• Monitor and optimize self-livestream performance in real time: adjust traffic strategies product sequencing and promotional mechanics to maximize conversion and ROI.
• Plan and coordinate short video content production: develop content calendar brief creative teams/agencies manage filming and editing workflow and ensure timely publication aligned with brand and campaign objectives.
• Analyze short video performance data (views engagement traffic conversion) and continuously optimize content strategy to drive organic traffic growth.
• Manage day-to-day Douyin store operations with DP partners: product listing merchandising updates page optimization customer service oversight and compliance checks.
• Track and report channel performance KPIs (GMV traffic conversion repurchase); prepare regular data analysis reports and provide actionable insights to the team.
• Collaborate with Brand/Digital Marketing teams on campaign execution for big promos (e.g. 618 Double 11) and new product launches on Douyin.
• Track and manage operational budgets (traffic investment production/studio costs TP service fees); ensure timely payment processing and cost efficiency.
• Conduct competitive analysis and monitor Douyin platform trends algorithm updates and best practices; provide insights and recommendations to support channel strategy.

Profile

Requirements

Profile and Technical Skills :

Education/Training :

• Bachelor degree in Business digital or e-commerce degree preferred

Work Experience:

• 1-3 years of experience in e-commerce operations preferably on Douyin or other social commerce / livestreaming platforms.
• Hands-on experience in brand self-livestreaming operations and short video content management is preferred.
• Experience in skincare personal care or FMCG industry is a plus.

Required pre-requisites skills/experience for this position:

• Familiar with Douyin commerce ecosystem: self-livestream operations short video content strategy traffic mechanics (incl. paid traffic basics) and platform promotion tools.
• Strong data analysis skills; proficient in Excel and common e-commerce/content analytics tools (e.g. Douyin Compass/Juliang Qianchuan).
• Good communication and coordination skills; able to work effectively with internal teams and external partners (DP content agencies).
• Detail-oriented with strong execution capability; able to manage multiple tasks in a fast-paced environment.
• Proficient in Mandarin; English communication skills preferred.

Behavioral skills

• Execution & Ownership: Proactive self-driven and accountable for delivering results with high quality and on time.
• Teamwork & Collaboration: Ability to work in cross-functional team settings and coordinate smoothly with multiple stakeholders.
• Learning Agility: Enthusiastic about social commerce trends content creation best practices and emerging platform features; quick to learn and adapt.
• Resilience: Comfortable working under pressure in a fast-changing high-growth environment.