Digital Sales Development Specialist
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
SAP Digital is one of the leading and most innovative teams in the company aimed at delivering exceptional customer experiences in a scalable speedy and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly helping more customers run better ultimately translates into a safer cleaner more connected better enabled and more equal world. SAP Digital team prides itself not only on the outcomes but on exemplifying our company values: Build bridges not silos embrace differences keep the promise stay curious tell it like it is and live the leadership credo.
Job Profile
The Digital Sales Development team guidesand influencescustomers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement team is responsible forbuilding and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams focusing on prospecting into the SAP install base and net new name accounts while nurturing leads into qualified opportunities within their assigned team drivesdigital and high-quality engagement with potential customers delivering superior customer experience.
As a Digital Sales Development Specialistyou will work with a team focused onsourcing and nurturing demand togrow SAPs Cloud ERP &LoBfootprint in NNN & IB across all industries working with SAP & Partners resources as well as Customers.
Key Responsibilities and Tasks
The purpose of this position is to extend SAPs market coverage in the dedicated segment by generating new pipeline through:
Creating and executing Demand Generation DG campaigns against a target territory (list of accounts).The typical DG campaign execution model revolves around a combination of emails phone calls and social touches towards targeted prospects within assignedterritory
Executing specialized initiatives related to existing pipeline such as recycling/reviving discontinued / disqualified leads or nurturing agedpipeline
Nurturing leads received from other demand generation functions and progressing stalledpipeline
The Digital Sales Development Specialist (commonly referred to as Digital Sales Development Executive SDE) provides executive supports to severalAccount Executivesand is usually attached to a regional Digital Hub. The Digital Sales Development Specialist is an active participant to the territory and account planning effort for their assigned list of accounts.
The Digital Sales Development Specialist generates and qualifies leads through proper means (cold calling phone campaigns email actions etc) as agreed with management and eventually hands over fully qualified leads to their assignedAccount Executivesfor further sales progress.
The Digital Sales Development Specialist will be co-located in the Digital Hub. They will jointerritory and account planning to support the team and will be the future candidate pool for transition into sales roles.
Campaign Execution & Lead Management:
Responsible forqualifying and progressing Marketing Inboundleads
Document all campaign execution and lead/opportunity management activities as initially agreed in the DG Plan leveraging the adequate sales automation tools and running Video calls virtual studio digital innovation on aregular basis correctly working together with their sales team and manager asnecessary
Provide best in class digital experience and help the organization to become digitalexperts
Align with Sales colleagues for most effective territory planning and execution covering all routes tomarket
Generate and Qualify leads through proper means (cold calling phone campaigns email actions etc.) in alignment withmanagement
Pass qualified leads to Sales resource for opportunity management andexecution
Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports; recommend best practices as they areidentified
Training&Enablement:
Participateenablement activities to enhance demand generation and product/solution skills including but not limited to classroom training e-learning or mentor-leadactivities
The Digital Sales Development Specialist completes and validates all enablement requested in a timelymanner
Experience and Language Requirements
Minimum 3 years of experience in Demand Generation or Inside Sales environment
Preferably Digital (Remote) Experience specifically in high volume of customer facing experience phone-centricwork
High volume activity working environments involving phone and a CRM/ Contact Management System
Fluency in English is required
Fluency in any other regional language preferred
Bachelors degree or equivalent business experience
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 452771 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
IC
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more