Database Operator, DBO (Japanese)

Position Summary

The Database Operator (DBO) is responsible for maintaining and enhancing IQVIAs healthcare reference databases including Healthcare Professionals (HCPs) Healthcare Organizations (HCOs) and related healthcare entities. The role requires conducting detailed research validating information from multiple sources updating databases and ensuring the accuracy completeness and integrity of OneKey data assets.

This role plays a critical part in supporting IQVIAs data quality standards and delivering reliable information to internal and external stakeholders.

Key Responsibilities

Database Maintenance & Data Validation

• Update and maintain OneKey reference databases and associated data assets.
• Execute daily data maintenance activities following established procedures and quality standards.
• Validate analyze and cross-reference information from multiple trusted sources.
• Ensure data accuracy consistency and completeness across all assigned records.
• Perform match-and-merge activities and support data cleansing initiatives.
• Support ad hoc database refresh and enrichment projects.

Research & Data Analysis

• Conduct detailed web-based research using healthcare government professional association and publicly available sources.
• Analyze discrepancies and determine appropriate actions following established business rules.
• Investigate and resolve reference data queries from stakeholders.
• Escalate data quality issues to supervisors as needed and recommend corrective actions.

Quality & Productivity

• Follow production schedules and service level commitments.
• Participate in quality control activities and audit reviews.
• Maintain productivity and quality targets while managing fluctuating workloads.
• Proactively identify opportunities for process improvements.

Collaboration & Continuous Improvement

• Work closely with local and offshore teams to ensure smooth production delivery.
• Participate in training documentation and knowledge-sharing activities.
• Support automation and digital transformation initiatives where applicable.
• Contribute to continuous improvement projects and operational excellence programs.

Required Qualifications

Education

• High School Diploma Associate Degree or equivalent experience required.
• Bachelors Degree preferred.

Experience

• 1 year of experience in data management database maintenance research administrative operations healthcare operations or related fields.
• Experience working with structured data and quality-controlled environments preferred.

Required Skills

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Strong organizational and time management skills.
• Ability to perform detailed web-based research.
• Ability to validate and reconcile information from multiple sources.
• Proficiency in Microsoft Excel Outlook Teams and other Windows-based applications.
• Ability to work effectively within defined procedures and quality standards.
• Strong collaboration and communication skills.
• Ability to manage repetitive tasks while maintaining high levels of accuracy.
• Ability to adapt to changing priorities and business requirements.

Preferred Qualifications

• Healthcare pharmaceutical life sciences or allied health background.
• Experience working in a Japanese-language business environment.
• Experience working in shared service or offshore delivery environments.
• Exposure to AI-assisted research or automation tools.

Languages Required

• Japanese: More than Business-level proficiency in speaking reading and writing.

Preferred

• English: Business level communication capability

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.