Customer Supply Chain Management Specialist

Job Description / Scope of Responsibilities

Key elements of the job include:

• Support demand and supply planning activities to ensure material availability for semiconductor aftersales service operations
• Monitor material availability logistics execution and service-critical parts through regular data analysis reporting and dashboards
• Analyze supply chain and service logistics data to identify risks affecting tool uptime response time and customer service level
• Support crosssector collaboration with CSCM Service and other ASML stakeholders to ensure timely support for customer tools in the field
• Assist in driving operational and process improvements with a strong focus on data transparency automation and efficiency
• Support 3PL operational performance through standard KPI reporting and datadriven performance analysis
• Develop and maintain Power BI dashboards and automated reports to support daily operational and management decisionmaking
• Provide oncall support for supply chain and logistics topics to ensure timely response to servicecritical and urgent customer needs in alignment with semiconductor aftersales service requirements
• Contribute to continuous improvement and digitalization initiatives within CSCM site operations

Candidate Profile

• Strong interest and handson experience in data analysis within supply chain logistics or service operations
• Understanding of or willingness to learn semiconductor aftersales service characteristics such as tool uptime sensitivity urgent material demand and 24/7 support mindset
• Capable of working in a dynamic and timecritical environment while maintaining structured analysis
• Able to translate data insights into practical operational actions
• Comfortable supporting oncall duties as part of a serviceoriented organization

Education

• Bachelors degree or above in Supply Chain Logistics Data Analytics Engineering Business or related fields

Experience

• 3 to 8 years of relevant experience in Supply Chain Operations Service Logistics or related roles
• Experience in data analysis reporting and operational performance tracking is required
• Power BI experience is highly preferred (dashboard development data modeling visualization)
• Experience with Excel automation (Power Query advanced formulas; VBA is a plus)
• Familiar with ERP systems; SAP experience is preferred
• Exposure to warehouse operations service logistics or 3PL coordination is a plus
• Experience supporting customerfacing or servicedriven operations is an advantage

Personal Skills

• Serviceoriented mindset with awareness of semiconductor aftersales operational urgency
• Strong analytical skills with attention to detail and data quality
• Proactive handson and cando attitude
• Able to perform deepdive analysis while maintaining toplevel operational overview
• Good professional communication skills in English
• Comfortable working in a multicultural and crossfunctional environment
• Willing and able to participate in oncall rotation to support critical business needs

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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