Customer Development Assistant Manager

1. Customer Relationship Management

• Maintain daily communication and relationship with the procurement and procurement assistant teams at Busy Ming Group headquarters building a stable and trust-based partnership
• Respond promptly to client needs coordinate internal resources to resolve issues and enhance client satisfaction

2. Product Sampling & Listing Follow-up

• Manage the sampling process for new and key products to Busy Ming Group headquarters follow up on sample review collect feedback and drive adjustments and optimization
• Oversee the entire product listing process including quotation negotiation contract signing and system data entry to ensure smooth product launch
• Track post-launch sales performance and provide timely market feedback

3. Daily Supply Chain Operations

• Follow up on daily supply chain tasks including order processing shipment arrangement and delivery confirmation to ensure stable supply
• Coordinate and resolve after-sales issues such as near-expiry products returns/exchanges and quality complaints
• Monitor inventory turnover and work with the client on replenishment plans to avoid stockouts or overstock

4. Business Target Achievement

• Assist the team in developing sales plans and promotional strategies for the Busy Ming channel
• Track monthly/quarterly/annual sales target progress analyze data and propose improvement recommendations
• Support execution of promotional activities display optimization and other in-store sell-through initiatives

5. Other Responsibilities

• Collect competitive intelligence within the channel and produce regular analysis reports
• Complete other tasks assigned by the supervisor

Qualifications

• Bachelors degree or above any major
• 2 years of working experience; FMCG / food & beverage industry experience preferred
• Experience in KA account management channel operations or supply chain management preferred
• Based in Changsha; willing to travel occasionally

Core Competencies

• Smart & adaptable: Strong learning ability can quickly grasp business logic and client needs; flexible in problem-solving and able to find practical solutions when issues arise
• Strong communication & coordination: Skilled at interpersonal communication able to build good relationships with people at different levels and of different personalities; clear and structured in expression
• Highly execution-oriented: Reliable and thorough takes ownership and follows through on tasks proactively; no procrastination or passing the buck
• Detail-oriented: Strong control over numbers processes and details; able to maintain accuracy in day-to-day work with multiple moving parts
• Good stress tolerance: Able to thrive in a fast-paced environment staying organized and efficient when handling multiple tasks in parallel
• Result-driven: Business-minded focused on target achievement and willing to take ownership of results

Nice-to-Have

• Experience working with or at Busy Ming Group (Busy Snack / Zhao Yiming Snack) other snack retail chains or bulk discount retail channels
• Background with brand owners or distributors in the food beverage or snack industry
• Familiarity with ERP / inventory management systems; proficient in Excel for data analysis
• Some negotiation experience and commercial acumen