CMHK ProServe Manager, Professional Services

Role Overview
AWS Professional Services (ProServe) is seeking an experienced CMHK ProServe Area Leader to lead and grow the AWS ProServe business across China Mainland and Hong Kong (CMHK). This leader owns the P&L for the CMHK practice driving revenue growth building high-performing teams and leading transformative cloud and GenAI consulting engagements for CMHKs largest enterprises across IT strategy migration modernization and cloud adoption.
The Area Leader leads ProServe Account Executives and Cloud Architects (pre-sales) with dotted-line leadership of Delivery Practice Managers and Delivery Consultants; develops trusted C-level relationships serves as executive sponsor for key engagements and is the primary escalation point for complex enterprise relationships. The leader also contributes at the world-wide level to shape the cloud-based IT consulting model of the future including Generative AI.

Key Objective
Lead and inspire the AWS ProServe team that will fuel the growth of the CMHK market and deliver outsized impact for customers. Measured against Revenue Billable Bookings pipeline growth partner contribution delivery quality and customer satisfaction.


Key job responsibilities
Position customers for success collaborate with AWS field sales to develop strong customer and partner relationships with CIOs CTOs IT functional leaders and business sponsor executives across China Mainland and Hong Kong.
Lead sales and delivery own the CMHK ProServe revenue target (bookings revenue margin); build and manage a robust pipeline of large-scale cloud transformation opportunities including migration modernization data & analytics and Generative AI.
Shape complex transformations work directly with customers and AWS field sales support training technical and specialty teams to shape projects programs and strategy for enterprises going through digital transformation data centre exits Generative AI adoption migrations and modernization.
Build the partner ecosystem establish executive and technical relationships with key integrators software vendors and managed services providers; deliver joint proposals and co-sell/co-deliver engagements to help partners succeed in large complex customer engagements using AWS.
Deliver value oversee high-quality delivery of customised engagements with partners and enterprise customers; own customer feedback corrective actions and continuous improvement of delivery outcomes.
Lead great teams attract and develop top talent to build high-performing teams with superior technical depth and outstanding customer relationship skills; coach on consultative selling deal pursuit account planning and delivery excellence.

Key Capabilities
Customer Obsession: Strong relationship-building skills at the most senior level and a relentless focus on what it takes to make customers successful.
Revenue Driven Mindset: Focuses on customer business outcomes and increasing platform production usage; demonstrated ability to shape and execute large complex deals.
Strong Operator: Can dive deep innovate and drive quality in all aspects of execution projects people platform programs and partners.
Earn Trust: Ability to influence without authority; can work effectively with partners and within a matrix organisation.
Hire and Develop the Best: Outstanding people leadership skills with the ability to attract and develop senior industry and technical leaders who will build and scale teams and businesses.
Think Big: Innovative thinker and transformative leader who can look around corners identify the next opportunity to build and grow the CMHK business; able to partner with CxOs and articulate a business-minded value proposition.
Strong Understanding of Digital Transformation: Leader who has worked on or worked closely with teams on large-scale digital transformation.


- 10 years of experience in technology sales professional services IT consulting or cloud services
- 5 years of experience in a people management role leading sales or delivery teams
- Demonstrated track record of meeting or exceeding revenue targets in a professional services or technology consulting environment
- Experience working in the CMHK market with established enterprise customer relationships; managing complex multi-stakeholder deal cycles with enterprise customers
- Fluency in Mandarin Chinese and English (business-level proficiency required in both); Cantonese proficiency is highly valued

- MBA or advanced degree in Business Computer Science Engineering or a related field
- AWS Certifications (e.g. Solutions Architect Cloud Practitioner) or equivalent cloud certifications; familiarity with AWS services and the broader AWS ecosystem
- Experience in both sales leadership and delivery/program management roles within professional services
- Experience with cloud migration application modernization data & analytics and/or Generative AI initiatives; strong understanding of digital transformation trends and the professional services business model
- Deep network of C-level and senior executive relationships across CMHK enterprise and public sector; experience developing and managing strategic partner relationships
- Understanding of the regulatory and business environment across both China Mainland and Hong Kong markets

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