Enter a job title or keyword

Client Service Specialist


Job Location:

Shanghai - China

Monthly Salary: Not provided by the employer
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Responsibilities:

  • Responds to orders general client inquiries invoice questions and client complaints.
  • Resolves issues with orders delivery dates or service.
  • Resolves the clients complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
  • Other duties as assigned. Skills

Skills

  • Client Service skills
  • Quality Focus
  • Problem Solving
  • Freight Forwarding Knowledge
  • Documentation Skills
  • Listening
  • Resolving Conflict
  • Ability to multi-task

Required Experience:

IC


About Company

Company Logo

Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more

View Profile View Profile