Banking Operations Officer NAJ

A Career with Hang Seng China

Our Wholesale Chief Operating Officers Office is dedicated to manage non-financial risk drive digital and transformation strategic execution analyses big data and market opportunities oversee customer due diligence as well as provide business management support for wholesale banking. The team plays a key role in enabling high performance mitigation of potential risk promoting digital transformation to drive our business forward.

If you join our Wholesale Chief Operating Officers Office you will have opportunities to develop large-scale project management expertise by contributing in diversified projects from risk management digital transformation machine learning strategy formulation to human resources planning. You will work closely with businesses and functions across wholesale banking to understand their business and operation needs develop strategic plan to enhance customer satisfaction and operational excellence.

Some careers open more doors than others.

If youre looking for a career that will unlock new opportunities join us and experience the possibilities.


We are currently seeking a high calibre professional to join our team as a Banking Operations Officer.

Job Duties:

• Support daily operations in respective area such as corporate account opening maintenance and local regulatory system reporting.
• Provide quality services to customers.
• Ensure that all routine tasks are handled properly and efficiently by following internal procedure manual as well as relevant regulations.
• Prepare daily reports for related parties e.g. PBOC and SAFE.
• Handle ad hoc data clean up prepare periodic / ad hoc reports as required by the management and / or regulators from time to time.

Job Requirements:

• 3 years relevant experience is preferred preferably in branch operations.
• Sound knowledge of the regulations of PBOC and SAFE
• Strong customer service orientation and good communication and interpersonal skills
• Proficiency in both English and Chinese with good knowledge of PC application software
• Bank trade service related working experience is a plus

Youll achieve more when you join Hang Seng.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment good career development opportunities and competitive compensation packages. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by Hang Seng Bank (China) Limited