Associate Sales Acceleration
Job Summary
Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.
As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.
We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.
Lets build whats next together.
SuperUser Support:
Assist in the activation of accounts and products following established procedures.
Aid in setting up email domains ordering numbers and other activities to support account activation.
Assist in configuring free trial and test senders for accounts.
Support the creation and management of user accounts under supervision.
Assist with setup and maintenance of billing addresses.
Learn to implement Automatic Price features on the account level.
Support price changes and route updates for accounts.
Company Initiatives Support:
Assist in reviewing sender costs (e.g. Viber WhatsApp) in collaboration with Customer Owners.
Aid in implementing Automatic Price Update features for customers under guidance.
Support other ongoing company initiatives as assigned.
Operational Tasks:
Assist in operational workload to support Customer-facing organization (e.g. bulk updating prices in CPQ SF).
Learn to evaluate internal processes and identify areas for improvement under supervision.
Assist in suggesting process adjustments to optimize operational work.
Partnership Assistance:
Support Partnership teams in the process of creating new customers in Salesforce and setting up accounts in Super User.
Learn to facilitate the smooth onboarding process for new accounts.
Diversity drives connection
Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Read more about our hiring process.
Required Experience:
IC
About Company
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, auth ... View more