Assistant Boutique Manager

The primary purpose of Boutique Supervisor position is to provide a vital middle-management layer to oversea floor operations and efficiency; foster a healthier talent ladder and ensure consistent policy execution across the team; play a key role in assisting team to find out business opportunities.

The role will report to Boutique Manager directly and key responsibilities including:

• Sales & Performance  Assist the line manager in achieving sales targets and maximizing profitability; monitor weekly monthly and annual KPIs tied to the boutique sales plan and coach the team for results.
• Store Operations  Partner with the line manager to cascade timely accurate information across the team and ensure effective use of all company systems.
• Compliance  Ensure full compliance with health & safety product safety audit and operating procedures at all times.
• Customer Service  Lead by example in delivering excellent service; communicate clearly courteously and effectively; resolve all customer concerns satisfactorily; and publicly recognize outstanding service.
• CRM  Support the line manager in maintaining CRM in line with company requirements.
• Marketing & Merchandising  Collaborate with the line manager and marketing department on programs events and merchandising/product flow plans that strengthen the brand position and maximize sales.
• Team Development & Training  Attend company training and meetings as required; assist in implementing training and coaching; and support the development of all team members to fulfill both their current role and future potential.
• Administration & Reporting  Maintain accurate neat and confidential documentation; uphold a professional and self-motivated attitude at all times; and prepare monthly reports (weekly sales update sales evolution inventory competitor etc.).

Qualifications :

We are seeking a candidate with strong hospitality service sense and the rich sales experience in luxury industry.

• 6 years above in luxury retail with at least 3 years in a senior or supervisory role with strong analytical and interpersonal skills.
• Professional working proficiency in English.
• Advanced proficiency in CRM and Microsoft.
• High touch hospitality and client experience background for better understanding of the AP House.

Additional Information :

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.

Remote Work :

No

Employment Type :

Full-time