Agent-Air Export Customer Service

Expeditors

Job Location:

Shenzhen - China

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Agent-Air Export customer service is to perform all clerical duties in the Department to achieve its growth and profit objectives.

Major duties and responsibilities to include but not limited to:

To verify correctness & completeness of consignment instruction provided by shippers / consignee / Expeditors overseas office.
To handle all incoming telephone booking or communications.
Communicate with shipper to explain the procedure and handling notice for every shipment.
Communicate with sales office or collection branch for destination clarification as well as shipping approval and shipment handling detailsquote the local charge to the shipper when request.
To arrange cargo & document pick-up / delivery when necessary and update freight information into ETMS
To perform export declaration on behalf of customers when necessary.
To show the shipping rate and flight arrange requirement clearly on the file and place booking to operation team for best flight plan.
To handle HAWB & invoice release to shippers and to follow up on invoice and billing status for F2F shipment
To collect the AR on time or apply for the BCR as per companys guideline.
To send pre-alert and shipment status to customers & overseas office when request.
To maintain all shipment file and record correctly and timely including keeping and disposal as per OPS requirement.
To handle general enquiries from internal departments customers and overseas offices.
13) Disclaimer Statement: To take up additional tasks as required meeting the Companys needs.

Qualifications :

College graduated or above preferably with minimum 1 years relevant experience.
To be able to read and write English.
Typing skills and computer knowledge preferred.

Additional Information :

Expeditors offers excellent benefits:

Paid Vacation Holiday Sick Time
Health Plan: Medical
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

Remote Work :

Employment Type :

Full-time

Agent-Air Export customer service is to perform all clerical duties in the Department to achieve its growth and profit objectives.Major duties and responsibilities to include but not limited to:To verify correctness & completeness of consignment instruction provided by shippers / consignee / Expedit...

Agent-Air Export customer service is to perform all clerical duties in the Department to achieve its growth and profit objectives.

Major duties and responsibilities to include but not limited to:

To verify correctness & completeness of consignment instruction provided by shippers / consignee / Expeditors overseas office.
To handle all incoming telephone booking or communications.
Communicate with shipper to explain the procedure and handling notice for every shipment.
Communicate with sales office or collection branch for destination clarification as well as shipping approval and shipment handling detailsquote the local charge to the shipper when request.
To arrange cargo & document pick-up / delivery when necessary and update freight information into ETMS
To perform export declaration on behalf of customers when necessary.
To show the shipping rate and flight arrange requirement clearly on the file and place booking to operation team for best flight plan.
To handle HAWB & invoice release to shippers and to follow up on invoice and billing status for F2F shipment
To collect the AR on time or apply for the BCR as per companys guideline.
To send pre-alert and shipment status to customers & overseas office when request.
To maintain all shipment file and record correctly and timely including keeping and disposal as per OPS requirement.
To handle general enquiries from internal departments customers and overseas offices.
13) Disclaimer Statement: To take up additional tasks as required meeting the Companys needs.

Qualifications :

College graduated or above preferably with minimum 1 years relevant experience.
To be able to read and write English.
Typing skills and computer knowledge preferred.

Additional Information :

Expeditors offers excellent benefits:

Paid Vacation Holiday Sick Time
Health Plan: Medical
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

Remote Work :

Employment Type :

Full-time

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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