Guest Services Jobs in Suzhou

DescriptionJOB SUMMARYResponsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property dependent on the volume of local soci...

DescriptionJOB SUMMARYThe Director of Marketing Communications is responsible for the planning direction control and coordination of all communication activities with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel an...

DescriptionPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block ro...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a busine...

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a busine...

DescriptionJOB SUMMARYResponsible for the management and coordination of all Rooms area departments (including Front Office Engineering/Maintenance and Housekeeping) and managing staff. Plans develops implements and evaluates the quality of propertys guest rooms. Strives to continually improve guest...