Guest Service Manager Jobs in Suzhou

DescriptionPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block ro...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a busine...

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a busine...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up...