Guest Service Leader Jobs in Suzhou

Shangri-La Suzhou苏州香格里拉Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the Up in the Air hotel. Hotel comprises 390 elegantly appointe...

at least 3 years of independent leadership experience practical and successful experience in lean aspects such as warehouse efficiency and 5S than 5 years of experience in warehouse receiving shipping and inventory management in mechanical factories to independently solve difficult problems coordin...

DescriptionPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block ro...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...