English Language Proficiency Jobs in Shenzhen

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore must offer an excellent service and influence the Guest decision to stay at the property. What will I be doingAs a Reservation Agent you will serve as the first line of inquiry for room reservations...

What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA h...