Customer Support Team Lead Jobs in Dongguan
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Customer Support Team Lead
Wise
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Client Service Intern
Qima
RESPONSIBILITIES1. Offer consultation services from both call and e-mails.提供电话/电邮的咨询服务2. Provide price quotations register the information of samples according to the information received and answer any queries clients may have 提供报价订单信息注册/录入以及解答客户疑问3. Work with differe...