Company Standards Jobs in Changzhou

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up...

DescriptionPOSITION SUMMARYContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determin...

DescriptionPOSITION SUMMARYReceive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment including following-up to ensure problem is corrected. Transmit information or do...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

DescriptionPOSITION SUMMARYPromote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or even...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionHuman Resources CoordinatorCreate and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist w...