Part-time Benefits Advisor Chile

Your role at Dynatrace

This is a part-time 24 hours/week fully remote job opportunity. The Part-time Benefits Advisor supports the administration of core insured and retirement benefits across the LATAM region. This role is responsible for processing all new enrollments and employee benefit changes throughout the benefits lifecycle ensuring accuracy across HR systems vendor platforms payroll and invoices. The position partners closely with HR Business Partners Payroll Finance Accounts Payable and benefits vendors to deliver timely accurate and compliant benefits administration. This is a part-time employment opportunity.

Key Responsibilities

Benefits Administration (Lifecycle Support)

• Provide day-to-day administrative support for core insured benefits across LATAM including medical life disability retirement and worklife programs.
• Process all new benefit enrollments and employee changes including life events eligibility updates and terminations ensuring timely and accurate execution.
• Support benefits administration from hire to exit including ongoing maintenance and annual renewal activities under guidance from senior team members.
• Ensure benefit transactions comply with country specific plan rules vendor requirements and internal policies.
• Assist with annual enrollment activities audits and data validation efforts.

Vendor & Stakeholder Support

• Act as an operational point of contact for benefits vendors and brokers related to enrollment updates data exchanges and invoice inquiries.
• Respond to routine employee and HR Business Partner inquiries escalating complex cases as needed.
• Coordinate with Payroll teams to support accurate benefit deductions contributions and retroactive adjustments.
• Partner with Accounts Payable and Finance to support vendor invoice processing and payment timelines.

Invoice Reconciliation & Financial Support

• Perform invoice reconciliation for benefits vendors by validating charges against enrollment data eligibility records payroll deductions and supporting documentation.
• Identify track and research billing discrepancies supporting resolution in collaboration with vendors Payroll and Finance.
• Monitor invoice status and assist with accruals and monthend and yearend close activities.
• Maintain documentation to support audits and internal financial reviews.

Data Systems & Reporting

• Maintain accurate benefits data related to enrollments and changes in HRIS and vendor systems.
• Prepare standard reports on enrollments participation and benefits costs.
• Utilize Microsoft Excel (including formulas pivot tables and data validation) to support reconciliations and reporting.
• Follow established procedures to ensure data quality and operational consistency.

Technology & Continuous Improvement

• Use Microsoft tools (Excel Outlook SharePoint Teams) to manage daily tasks and documentation.
• Apply approved AIenabled tools (e.g. Copilot or similar automation tools) to improve efficiency and data accuracy.
• Contribute to process documentation standard operating procedures and continuous improvement initiatives.

What will help you succeed

Required Qualifications & Experience

• Bachelors degree in Human Resources Business Finance or a related field.
• 24 years of experience in benefits administration HR operations payroll support or financial reconciliation.
• Experience processing new enrollments and ongoing benefit changes for insured and/or retirement plans.
• Hands-on experience with invoice reconciliation and coordination with Finance or Accounts Payable.
• Strong working knowledge of Microsoft Excel and Microsoft Office applications.
• Experience using HRIS payroll systems and/or benefits vendor platforms.
• Exposure to AI tools or automation in HR or operations is a plus.

Skills & Competencies

• High attention to detail and accuracy.
• Ability to manage transactional work across multiple countries and vendors.
• Basic analytical and reconciliation skills involving payroll and benefits data.
• Clear professional written and verbal communication skills.
• Ability to follow established processes while identifying opportunities for improvement.
• Professional handling of sensitive and confidential information.

Preferred Qualifications

• Experience supporting LATAM benefits or working in a multinational or sharedservices environment.
• Familiarity with LATAM benefits compliance practices.
• Experience using SAP SuccessFactors particularly Employee Central and/or Benefits functionality.
• Interest in learning and applying technology and AI to streamline HR operations.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The hourly pay rate for this role ranges between 9230 - 11538.